Jobs › Trinity Health

Project Manager, Clinical & Operational Excellence

Trinity Health · Westchester, IL · $67,829–$105,144 a year · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

Apply at Trinity Health

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a medium to large project you led from idea through implementation. What made it succeed or struggle?

What they are checking: Whether they have truly led complex projects end to end and can reflect honestly on them.

Tell me about a time you had to manage several projects at once with competing priorities.

What they are checking: Whether they can juggle priorities and keep leaders informed about trade-offs.

Tell me about a project that improved patient care or experience.

What they are checking: Whether they connect operational work to the patients and staff it affects.

What would you do

How do you get a busy physician leader to commit time to a project they didn't ask for?

What they are checking: Whether they can earn buy-in by connecting the project to what clinicians care about.

Your project is behind schedule and over budget. What do you do?

What they are checking: Whether they face problems early, communicate honestly and adjust the plan.

How do you handle staff who resist a change you're implementing?

What they are checking: Whether they listen to concerns and bring people along rather than forcing change.

About the work

Walk me through how you'd use data to decide whether a process change actually worked.

What they are checking: Whether they can set baselines and measure results instead of declaring success by feel.

What process improvement methods, like Lean or Six Sigma, have you used, and how?

What they are checking: Whether they apply improvement tools in practice and not just know the terms.

How do you report project status to executives?

What they are checking: Whether they communicate clearly and briefly, focusing on what leaders need to decide.

How do you make sure a change sticks after the project ends?

What they are checking: Whether they plan for sustainability with owners, measures and follow-up.

Practice this interview out loud.

Offer builds a real interview for this exact role at Trinity Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Trinity Health.

Employment Type: Full time Shift: Day Shift Description: Project Manager, Clinical & Operational Excellence (100% on-site) Turn ideas into results. Partner with leaders, improve processes, and help shape a better healthcare experience for patients and colleagues alike. At Loyola Medicine, we are seeking a results-driven Project Manager to lead strategic initiatives that enhance operational performance, improve processes, and support our mission of delivering exceptional patient care. In this role, you will partner with leaders and cross-functional teams across the organization to drive complex projects from concept through implementation, ensuring successful outcomes that positively impact patients, colleagues, and the communities we serve. The ideal candidate is a collaborative problem-solver who thrives in a fast-paced environment, excels at managing multiple priorities, and is passionate about leading change through innovation, data-driven decision-making, and operational excellence. This position requires on-site presence and is not eligible for remote work , as it involves extensive collaboration with leaders and teams throughout the organization. What you'll do • Lead medium to large-scale projects that support strategic, operational, and patient care initiatives across Loyola Medicine. • Partner with clinical, operational, and executive leaders to define project goals, manage priorities, and deliver successful outcomes. • Develop and oversee project plans, timelines, budgets, and resources to ensure projects stay on track and within scope. • Facilitate cross-functional teams, remove barriers, and drive accountability throughout the project lifecycle. • Analyze challenges, identify opportunities for improvement, and recommend innovative, data-driven solutions. • Communicate project progress, risks, and results to stakeholders and senior leadership. What You'll Need Required • Bachelor's degree in Business Administration, Healthcare Administration, or a related field; equivalent combination of education and experience will be considered. • 1-2 years of project management, process improvement, healthcare operations, or related experience. • Strong organizational, analytical, communication, and stakeholder management skills. • Ability to manage multiple priorities and work effectively with diverse teams. • On-Site presence; no remote available Preferred • Master's degree in Business Administration, Healthcare Administration, Public Health, or a related discipline. • 3-5 years of project management experience, preferably within healthcare or a complex organizational environment. • Experience leading cross-functional projects and driving process improvement initiatives. Preferred Certifications • Project Management Professional (PMP) • Lean Six Sigma Certification Perks & Benefits • Benefits from Day One (Medical and Dental) • Daily Pay (NEW) • Competitive Shift Differentials • Career Development • Tuition Reimbursement • Participation in the Public Service Loan Forgiveness Program • 403(b) with Employer Match • On Site Fitness Center (Gottlieb Memorial Hospital & LUMC) • Referral Rewards • Perks Program Why Loyola Medicine? • Contribute to a nationally recognized academic health system committed to delivering exceptional care while advancing operational excellence. • Manage enterprise-wide projects that improve efficiency, optimize workflows, reduce waste, and enhance the patient and colleague experience. • Collaborate with executive leadership, clinical teams, and operational stakeholders to drive transformational change and achieve measurable results. • Grow your career in an environment that embraces Lean methodologies, continuous improvement, innovation, and leadership development. Annual Salary Range: $67,829 - $105,144 per year Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. Benefits: Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Apply at Trinity Health