Jobs › Endeavor Health

Program Manager, Regulatory and Accreditation

Endeavor Health · Glenview, IL · $47.72–$73.97 an hour · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time a survey resulted in a finding. How did you write and follow through on the corrective plan?

What they are checking: Whether they write corrective action plans that fix the real cause and track them until proven sustained.

Tell me about a time you had to deliver bad news about compliance to a senior leader.

What they are checking: Whether they report risk honestly and clearly even when it is uncomfortable for leadership.

How do you work with content experts, like infection prevention or pharmacy, during survey prep?

What they are checking: Whether they coordinate experts well and know when to lead and when to rely on specialists.

What would you do

Surveyors from IDPH arrive unannounced at one of our facilities. What do you do in the first hour?

What they are checking: Whether they have a clear survey response plan covering notification, escort, document requests and leadership communication.

How do you get busy department leaders to take readiness seriously when you don't manage them?

What they are checking: Whether they can influence without authority and make compliance practical rather than a burden.

You're coordinating readiness across several entities at once. How do you prioritize?

What they are checking: Whether they rank sites by survey windows and risk instead of spreading effort evenly.

About the work

How do you keep a hospital in a continuous state of readiness instead of scrambling before a Joint Commission survey?

What they are checking: Whether they build ongoing tracers, audits and ownership into daily work rather than relying on last-minute prep.

How do the requirements of TJC, ACHC and AAAHC differ for the settings they cover?

What they are checking: Whether they understand which accreditor applies where and how standards differ between hospital, home and ambulatory settings.

Walk me through how you'd handle a review of an abuse allegation.

What they are checking: Whether they know reporting timelines, protect the patient, preserve evidence and meet state and CMS obligations.

What do you look for when you conduct a readiness assessment on a unit?

What they are checking: Whether they know high-risk areas like medication storage, life safety, infection control and documentation.

How do you stay current with changes to CMS Conditions of Participation and accreditation standards?

What they are checking: Whether they have a real system for tracking regulatory change and pushing updates into policy.

Practice this interview out loud.

Offer builds a real interview for this exact role at Endeavor Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $47.72 - $73.97 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Position: Program Manager, Regulatory/Accreditation • Location: Glenview, IL • Full Time: 40 hours/week • Hours: Monday-Friday, 8:00a-4:30p • Required Travel: To other Endeavor locations A Brief Overview: Reporting to the Assistant Vice President Accreditation, Regulatory and Compliance, coordinates and serves as primary contact for system wide complex accreditation, certification and regulatory activities, including review of abuse allegations, survey preparation and readiness assessments for facilities within Endeavor Health. Lead and support entity/business line compliance with The Joint Commission (TJC), the Accreditation Commission for Health Care (ACHC), Accreditation Association for Ambulatory Health Care (AAAHC), Illinois Department of Public Health (IDPH) and the Centers for Medicare and Medicaid Services (CMS) and other State and Federal agencies. What you will do: • Lead preparation for regulatory activities at assigned entities, departments, business line and/or institutes. Work collaboratively with content area experts in the organization to ensure a continuous state of readiness throughout the organization. • Develop, in collaboration with assigned entities, departments, business line and/or institutes senior and executive leader on compliance strategies and tactics. • Provide oversight to required entity regulatory reporting in conjunction with quality and other departments. • Lead assigned entities’ development and monitoring of responses to the Joint Commission and IDPH related to Evidence of Standards Completion (ESC) or other post survey activity. • Assist system accreditation and regulatory activities, including survey preparation and readiness assessments. • Assist with interpretation of standards and regulations, and serves as secondary point of contact for accreditation bodies. • Assist AVP in providing education for the organization leaders regarding regulatory and accreditation issues. Identifies learning needs and opportunities and researches training content and methods in collaboration with key areas impacted. • Responsible for monitoring regulatory websites for new information and new or revised standards, collaboratively evaluating compliance towards those changes and is instrumental in the development, assessment and achievement of organization readiness. • Lead readiness efforts at assigned entities, departments and/or institutes. • Lead standardization or regulatory workflows associated with assigned system policy and departments (eg clinical contract reviews, supply chain, HIM, etc.). • Co-lead abuse and key sentinel investigations with local or system leaders, ensure standardization of investigation. Documentation and follow-up. Analyze trends and recommend opportunities for improvement. • Manage oversight of Tracer & Epic audit reports to support monitoring and reporting of regulatory compliance risk. • Support Policy Stat workflows at assigned entities, departments, and/or institutes. • Support regulatory audit and reviews to ensure compliance with provider based rules, co-location rules, ADA and other regulatory requirements. • Other duties as assigned. • What you will need: • Bachelors Degree Required • 5+ Years 5 Years experience in a clinical setting. • 3 Years 3 Years experience in quality, risk management, or regulatory/accreditation role. • Knowledge: Familiarity with TJC, CoP, IDPH, EPIC and hospital clinical and operational workflows, and admin functions. Commitment to staying current with evolving regulations, standard and best practices in healthcare. • Skills: Excellent written and presentation skills. Managing accreditation/change projects, including timeliness, resource allocation and team coordination. Data analysis and proficiency in MS Excel. Effective writing skills for policies, procedures and compliance reports. • Abilities: Ability to collect, analyze and report data to demonstrate compliance. Ability to navigate complex regulatory and legal issues related to healthcare delivery. Ability to effectively communicate regulatory requirement and changes to all level of staff and leadership. • BLS – Basic Life Support (CPR and AED) - American Heart Association (AHA) Required And • Registered Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) Preferred Or • Certified Professional in Patient Safety (CPPS) - Certification Board for Professionals in Patient Safety (CBPPS) CHRM, CPPS, or CQP preferred Preferred Benefits (for full and parti-time positions): • Premium pay for eligible employees • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, and Vision options • Tuition Reimbursement • Free Parking at designated locations • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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