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Production Support Specialist

GE HealthCare · Aurora, IL · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you investigated a recurring defect on a production line. What did you find?

What they are checking: Whether they dig to root cause with data instead of blaming operators or patching symptoms.

Tell me about a time you had to work with the team leader, engineering and planning to fix a resource problem.

What they are checking: Whether they coordinate across groups and escalate resource gaps clearly instead of quietly absorbing them.

What makes someone good at a support role that sits between production and engineering?

What they are checking: Whether they understand the job is to make others successful by removing obstacles and sharing information.

What would you do

A new product is coming into your work center. Walk me through how you'd get the area and the people ready for it.

What they are checking: Whether they think about training, process flow and tooling before the first unit arrives, as the posting describes.

You find an operator working from an old revision of a work instruction. What do you do right then, and afterward?

What they are checking: Whether they stop the risk immediately and then fix the system so outdated documents can't reach the floor again.

How do you balance quality with keeping daily production moving when the team is behind?

What they are checking: Whether they protect quality procedures even when the schedule is under pressure.

How do you keep a work area safe and clean when people are busy and want to cut corners?

What they are checking: Whether they hold EHS standards consistently and lead by example.

About the work

What is an MRB, and what's your role when a defect from your area goes in front of it?

What they are checking: Whether they understand material review and bring clear facts so the board can make a sound disposition.

What Lean tools have you used to improve efficiency, and what result did you get?

What they are checking: Whether they have applied Lean concepts for real with measurable results, not just heard of them.

How would you identify what training a group of operators needs?

What they are checking: Whether they can spot skill gaps through observation and results rather than guessing.

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The full job description

As published by GE HealthCare.

Job Description Summary The Production Support Specialist will be responsible for coordinating with the Production Team Leader, Engineering Managers, Production Planner and other departments of the company to assist with quality improvements of the product and process. Job Description Key responsibilities/essential functions include: • Coordination of new product introduction into the work center and participation on Pilot Production Teams, including identifying training needs, developing work process flows, and identifying specialized tooling • Ensuring a safe, clean and efficient work area for the employees working in assigned product area • Monitoring and reporting all resource issues • Working with the Group Leaders ensuring product and process quality related to daily production flow • Monitoring, reporting and investigation of defects attributed to their areas through direct interface with the MRB • Implementing process improvements to improve quality and productivity levels. Uses Lean concepts to improve efficiency. • Ensuring that QA procedures and policies are followed within his/her assigned area • Ensuring manufacturing documentation used during the production process is of the correct and most current revision • Comply with EHS regulations and policies • Other duties as assigned, and may be asked to be included in quality activities, training sessions, and employee activity teams Quality Expectations: • Complete all planned Quality & Compliance training within the defined deadlines • Identify and report any quality or compliance concerns and support corrective actions Required Qualifications: • High School Diploma or local equivalent • 2 or more years of related manufacturing experience • Ability to communicate, receive and understand instructions regarding duties to be performed • Computer skills (internet, Microsoft office) Preferred Qualifications: • Bachelor’s degree • Prior experience working in a medical device manufacturing environment • Previous experience in GMP work environment • Experience with subordinates, leadership skills #Onsite We will not sponsor individuals for employment visas, now or in the future, for this job opening.

 Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No

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