Jobs › IFF

Production Process Technician RFDP - Crew 4

IFF · Madison, WI · Full time

Posted Sep 2, 2026 · We last checked this listing on Oct 6, 2026

Apply at IFF

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a production or plant job where you ran machinery. What did you do to keep it running safely?

What they are checking: Whether they bring real habits around guarding, lockout and checking equipment before they run it.

This crew works scheduled overtime, shifts and weekends. How have you handled a schedule like that before?

What they are checking: Whether they have shown reliable attendance on a demanding rotating schedule, since one missing person strains the crew.

Tell me about a time you had to learn a new machine or process quickly.

What they are checking: Whether they ask questions, follow training and build skill without taking risky shortcuts.

Describe a time something went wrong during a shift. How did you help the team recover?

What they are checking: Whether they stay calm, communicate and pitch in when the line goes down.

What would you do

You notice a reading on your equipment that is outside the normal range, but the line is still running. What do you do?

What they are checking: Whether they speak up and follow the procedure instead of assuming someone else will notice.

A coworker on your crew skips a safety step to save time. What do you do?

What they are checking: Whether they will address unsafe behavior with a peer or raise it, even when it is uncomfortable.

How do you pass along what happened on your shift to the next crew?

What they are checking: Whether they give a clear handoff so problems and open tasks do not get lost between crews.

About the work

This is a freeze dry plant making cultures and probiotics. Why do you think cleanliness and following the procedure exactly matter so much here?

What they are checking: Whether they grasp that one shortcut can ruin a batch of live product or make it unsafe.

How do you make sure your paperwork or batch records are right when you are busy?

What they are checking: Whether they see records as part of the product and avoid filling them in from memory later.

What does lockout tagout mean to you, and when would you use it?

What they are checking: Whether they know to isolate energy before clearing jams or servicing equipment, which prevents serious injuries.

Practice this interview out loud.

Offer builds a real interview for this exact role at IFF from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by IFF.

Job Summary Control or operate machinery or equipment to assist with manufacturing, packaging, and other steps along a production line. May be expected to handle heavy machinery. PRODUCTION PROCESS TECHNICIAN – Ray Freeze Dry Plant – Crew 4 Starting pay at $22.25/hr., Scheduled overtime, shift and weekend premiums available. Madison, WI 53716 Who We Are We are IFF. We are the catalyst for discoveries that spark the senses and transform the everyday. International Flavors & Fragrances Inc. is a leading innovator of sensorial experiences that move the world. At the heart of our company, we are fueled by a sense of discovery, constantly asking "what if?" That passion for exploration drives us to co-create unique scents and tastes in fine fragrances and beauty, detergents and household goods, as well as beloved foods and beverages. At our Madison location, in operation since 1906, you will be part of a team that is a global leader for Cultures and Probiotics addressing the world’s challenges by helping to innovate and create products to provide safer, healthier, and more nutritious food. Where science and creativity meet. Join our team! What We Offer · Comprehensive Medical Insurance – Including a generous company contribution to a Health Savings Account · Prescription Drug Coverage, Dental, and Vision Insurance. We also offer Life and even Pet Insurance · Legal Assistance · Short-term and Long-Term Disability Protection · Maternity and Paternity leave · 401k – 100% match up to 6% - automatic 1% company contribution! · HSA company contribution ($600 individual & $1,200 Family) · 3 weeks of paid-vacation to start (prorated in the first year) · 12 company-paid holidays annually · Wellness Program – Earn credits receive a total of $500 Premium Differential · On-site employee gym · Career Development Program – Learn and grow at IFF · Tuition Reimbursement · Employee Assistance Program · Company-sponsored holiday party and seasonal events · Located on the Madison Metro bus route Job Description To process and package cultures produced at the Freeze Dry plant. To mix, blend, formulate, and package batches of raw ingredients and materials into finished dietary supplement and food products. Combine materials according to formulas, procedures, and quality standards. Essential Duties and Responsibilities · Ensure adherence to all quality systems including, but not limited to, Food Safety GMP’s, HACCP, FSSC 22000, NSF, with an understanding of IFF’s Quality Policy and procedures; including ensure adherence of all employees working in the department. · Comply with all Company policies including, but not limited to, Quality, Safety, Food Safety, Environmental, GMP's, HAACP, and Attendance. · Follow Standard Operating Procedures (SOPs) and Work Instructions to make the necessary adjustments in the production process, such as adjusting control instrumentation, and moving products and raw materials. · Load and unload process equipment. • undefined · Recognize atypical/incorrect conditions in the production area and contact the appropriate authority. • undefined · Move raw materials, equipment, and final products throughout the plant. • undefined · Maintain accurate written records or logs of all production processes/equipment/maintenance/routine cleaning. • undefined · Assemble and disassemble production equipment as required by processes and Work Instructions. • undefined · Clean, sanitize, and sterilize all production/packaging equipment and other process areas in the plant. • undefined · Assist in maintaining process and non-process areas in compliance with current regulatory agencies. • undefined Knowledge, Skills, and Abilities · Must have a high school education or equivalent, a successful work history, the ability to work as a team player, and proven mechanical ability. · Must have the ability to add, subtract, multiply, and divide using percentages and decimals, and be able to utilize the metric system for measurement. · Must be able to read, communicate, comprehend, and follow oral and written procedures and instructions. · Must be able to perform the essential functions of the job in a safe and efficient manner. · Must have the basic understanding of computers to retrieve and enter data on a database, communicated via team pass down e-mails and to navigate the internet for safety training. · Should be able to push, pull, lift, and/or carry up to fifty-five (55) pounds, climb ladders and stairs, and move throughout the plant; move and maneuver seven hundred fifty (750) pounds with mechanical assistance. · Must have the ability to reach, grasp, handle, and use manual dexterity to operate equipment controls. · Must be able to differentiate changes in color, and detect problems with machinery and problems in the production process. · Must be able to wear proper PPE and Respiratory protection, when required. • undefined · Knowledge of production processes, quality assurance, quality control, costs and site specific quality programs such as GMP’s, HACCP, FSSC 22000, NSF, ICH Q7, etc. Working Conditions This position operates in plant environments. Work is performed in temperatures ranging from negative ten (-40) degrees to seventy five (78) degrees Fahrenheit. Conditions may be wet, slippery, humid, and dusty. Must adhere to plant GMP’s and wear Personal Protective Equipment (PPE) as appropriate in accordance with plant policy. About Madison, WI Located in south-central Wisconsin tucked between Lakes Mendota and Monona, Madison has earned a reputation as one of the best places to live and work in the country. Ranked as #3 in the Top 100 Best Places to Live in America, Madison offers 200 miles of trails and a chain of 5 sparkling lakes, with big city vibes and small-town charm. Visit Capitol Square to enjoy a variety of museums and amazing architecture, browse through the unique selections at largest farmer’s market in the US, enjoy endless festivals and live music, or stop by a farm to table restaurant or craft brewery for a taste of Wisconsin. There’s always something fun to do in Madison. Want to find out more about us? Please visit IFF.com/careers to learn more. At IFF, we believe that your uniqueness unleashes our potential. We are proud to be an Equal Opportunity Employer and are committed to providing a diverse and inclusive workplace. Who we are Art. Plus science. Is there a more potent combination? With the beauty of art and the precision of science, we are an international collective of thinkers who partner with customers to bring scents, tastes, experiences, ingredients and solutions for products the world craves. We’re working at the cutting edge of artistry and science to apply new discoveries at every opportunity. At our Madison location, founded in 1906 as The Marschall Dairy Laboratory by Adolph J. Marschall, you will be part of a team whose history and desire to innovate and create world class products helped to propel it to be a global leader for cultures and probiotics addressing the world’s challenges to provide safer, healthier, and more nutritious food. Our differences make us great. Together, we will do more good for people and planet. Join us! We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

Apply at IFF