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Product Repair Technician - Seasonal (Jefferson Plant)

Generac · Jefferson, WI · Full time

Posted Sep 10, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you repaired a mechanical product that wasn't working right. What was wrong with it and how did you figure it out?

What they are checking: whether the candidate has real hands-on troubleshooting experience versus just describing tasks

Tell me about a time you had to figure out which parts or materials you needed for a repair without someone telling you directly.

What they are checking: independent problem-solving and parts knowledge

Tell me about a time a repair didn't meet quality standards on the first try. What did you do next?

What they are checking: attention to quality standards and willingness to redo work correctly

Tell me about a time you had to explain a technical problem to someone who wasn't as familiar with the equipment as you.

What they are checking: written and verbal communication skills called out in the requirements

Describe a time you had to work closely with a team to keep a repair line moving. What was your role?

What they are checking: ability to function in a team-based production environment

What would you do

Say you're given a unit and the reported problem doesn't match what you find when you open it up. What do you do?

What they are checking: judgment and troubleshooting process when the obvious answer is wrong

How do you decide when a problem is something you should escalate versus something you should just fix yourself?

What they are checking: judgment about escalation boundaries, since the posting calls this out specifically

If you were behind on your repair count for the shift because a unit turned out to be more complicated than expected, what would you do?

What they are checking: how the candidate balances speed, accuracy, and honest communication under production pressure

This role starts at 5am and involves standing most of the shift with occasional lifting up to 50 pounds. How do you feel about that schedule and pace?

What they are checking: realistic fit with the physical demands and shift hours before it becomes a problem later

About the work

Walk me through how you would read a blueprint or schematic to figure out how a unit is supposed to go back together.

What they are checking: basic technical literacy with drawings, which the job depends on daily

What hand tools and pneumatic tools have you used, and what were you using them for?

What they are checking: concrete familiarity with the physical tools of the job, not just claimed exposure

Have you used an ERP system before, and what did you use it for day to day?

What they are checking: comfort with the software systems required for logging repair work

What does 5S mean to you, and have you worked in a shop that used it?

What they are checking: familiarity with the specific workplace organization system named in the posting

What safety rules or OSHA practices have you followed in past manufacturing jobs, and why did they matter?

What they are checking: real working knowledge of safety regulations, not just awareness that they exist

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The full job description

As published by Generac.

We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future. Ready to Power a Smarter World with us? Hours: 5:00am-3:00pm Monday-Thursday Duration: 4 months Pay Rate: $20.85 per hour Location: 900 N Parkway St, Jefferson, WI 53549 Job Summary: A product repair technician will perform a wide variety of technical duties to troubleshoot and repair complex and/or mechanical products. Responsibilities: • Reading and interpreting blueprints, and basic drawings and schematics • Necessary cleaning and cosmetic paint touch-up on repaired units • Final packaging of repaired units and accessories • Use of hand and pneumatic tools • Use of electrical and mechanical diagnostic equipment • Identification of necessary parts and materials needed for basic repairs • Performs all repairs ensuring compliance and company quality standards • Performs proper escalation of product issues • Respond to written and verbal communication requests • Participate in department 5S program • Accurate reporting on work performed • Demonstrated knowledge in OSHA and safety regulations • Additional duties as assigned Requirements: • High School Diploma or equivalent. • Three months experience repairing any type of mechanical product in a manufacturing environment. • Effective written and verbal communication skills • Demonstrate problem solving and troubleshooting skills to implement appropriate countermeasures • Intermediate PC functions including using ERP business systems, Outlook, Excel and Word • Understand repair process • Perform basic reading and math functions • Perform basic manufacturing assembly and test skills • Work in a team environment effectively • Model positive and professional work ethic Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

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