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Product Repair Technician - 1st Shift (Jefferson Recon)

Generac · Jefferson, WI · Full time

Posted Sep 16, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Walk me through a time you had to troubleshoot a mechanical or electrical product that wasn't working right. How did you figure out what was wrong?

What they are checking: whether the candidate has a logical, repeatable troubleshooting process rather than guessing

Tell me about a repair job where you couldn't find the exact part or material you needed. How did you handle it?

What they are checking: resourcefulness and whether they know when to flag a supply or parts issue rather than force a fix

Tell me about a time you noticed a quality or compliance issue with a unit you were working on. What did you do about it?

What they are checking: whether they follow proper escalation instead of quietly letting a problem pass

Tell me about a time your written report or documentation on a repair made a difference for someone else on the team.

What they are checking: attention to accurate, useful reporting since repair records affect downstream work

Describe a situation where you had to work closely with a teammate to get a batch of repairs done on time. What was your role?

What they are checking: ability to function in a team-based production environment, not just solo work

What would you do

Say you've got a blueprint or schematic in front of you and it doesn't quite match the unit you're looking at. What do you do?

What they are checking: comfort reading technical drawings and judgment about when to escalate versus improvise

If you're in the middle of a repair and you realize the issue is bigger than what you're authorized to fix, what's your next step?

What they are checking: judgment about escalation paths and staying within scope

If you're repairing several units and one keeps failing the same way after your fix, what would you do differently the second or third time?

What they are checking: whether they adapt their approach and think about root cause rather than repeating a failed fix

About the work

What hand tools and pneumatic tools are you most comfortable using, and can you give an example of a repair where you used them?

What they are checking: actual hands-on tool familiarity versus claimed experience

How would you use electrical or mechanical diagnostic equipment to confirm a repair is actually fixed before it ships?

What they are checking: understanding of verification steps, not just repair steps

How comfortable are you working in an ERP system, along with Outlook and Excel, to log your repair work?

What they are checking: basic computer literacy for documentation and reporting requirements

What do you know about 5S, and have you worked in an environment that used it?

What they are checking: familiarity with the specific workplace organization system this employer runs

What OSHA or safety practices do you make a habit of following on a shop floor, especially around tools and lifting?

What they are checking: real safety awareness given the physical demands and equipment involved

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The full job description

As published by Generac.

We believe power is a promise - a shared commitment to be there for others when it matters most. For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future. Ready to Power a Smarter World with us? Hours: 5:00am-3:00pm Tuesday-Friday Pay Rate: $20.85/hour Location: 351 Collins Rd, Jefferson, WI 53549 Job Summary: A product repair technician will perform a wide variety of technical duties to troubleshoot and repair complex and/or mechanical products. Responsibilities: • Reading and interpreting blueprints, and basic drawings and schematics • Necessary cleaning and cosmetic paint touch-up on repaired units • Final packaging of repaired units and accessories • Use of hand and pneumatic tools • Use of electrical and mechanical diagnostic equipment • Identification of necessary parts and materials needed for basic repairs • Performs all repairs ensuring compliance and company quality standards • Performs proper escalation of product issues • Respond to written and verbal communication requests • Participate in department 5S program • Accurate reporting on work performed • Demonstrated knowledge in OSHA and safety regulations • Additional duties as assigned Requirements: • High School Diploma or equivalent. Three months experience repairing any type of mechanical product in a manufacturing environment. • Effective written and verbal communication skills • Demonstrate problem solving and troubleshooting skills to implement appropriate countermeasures • Intermediate PC functions including using ERP business systems, Outlook, Excel and Word • Understand repair process • Perform basic reading and math functions • Perform basic manufacturing assembly and test skills • Work in a team environment effectively • Model positive and professional work ethic Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel. “We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

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