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Pre-Analytic Training and QA Coordinator

Tempus AI · Chicago, IL · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you trained someone who was struggling to learn a process. What did you change?

What they are checking: Whether they adapt their teaching instead of repeating the same explanation louder.

Tell me about a training resource or tool you created. How did you know it worked?

What they are checking: Whether they measure training effectiveness rather than assuming it.

How do you teach the reasons behind a policy, not just the steps?

What they are checking: Whether they help staff understand why procedures exist, which improves follow-through.

What would you do

How would you structure the first two weeks for a new hire in Accessioning?

What they are checking: Whether they can build onboarding that balances learning, practice and support for a positive start.

Your training materials are out of date after a process change. How do you update them and make sure everyone is retrained?

What they are checking: Whether they manage document control and retraining as a complete loop.

How would you use QA findings, like repeated order entry errors, to shape training?

What they are checking: Whether they connect quality data to targeted training instead of generic refreshers.

An experienced employee resists a new procedure and tells new hires to ignore it. How do you handle it?

What they are checking: Whether they can address a peer's behavior constructively while protecting consistency.

As the go-to person for procedure questions, how do you answer when you aren't sure?

What they are checking: Whether they check the SOP or escalate rather than guessing and spreading errors.

About the work

How do you run a competency evaluation that's fair and actually shows someone can do the job?

What they are checking: Whether they know competency means observed performance, not just passing a quiz.

What mistakes are most likely in specimen receipt and order creation, and how would you train to prevent them?

What they are checking: Whether they understand where pre-analytic errors start and how they affect patient results.

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The full job description

As published by Tempus AI.

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. We are looking for a highly motivated and capable Pre-Analytic Training Coordinator to help onboard and train new and existing employees across our Pre-Analytics department (Accessioning, Order Processing, and Returns). Responsibilities: • Lead / coordinate the onboarding of new employees as well as initial training in Preanalytic workflows to ensure a positive new hire experience. • Provide / coordinate ongoing group and individualized training in specimen receipt, order creation, order updates, accessioning, order review, specimen returns for purposes of work performance enhancement and general education. • Deliver training in department policies and procedures. • Conduct related competency evaluation. • Develop and implement appropriate resources and tools to accomplish training objectives. • Evaluate and update existing training materials and plans. • Serve as a subject matter expert / procedural resource for department employees and external stakeholders (i.e. IT, Product, other downstream functions). • Support leadership and Quality Manager with their goals in relation to quality and service metrics. • Assist with the creation and execution of improvement plans for underperforming employees. • Maintain accurate logs and records for all training competency assessments conducted. • Provide training with respect and professionalism at all times. • Perform bench work as needed (not exceed 25% of the time). • Additional tasks as needed Qualifications: • High school diploma or equivalent (Bachelor's Degree preferred). • 3+ years relevant work/training experience. • Ability to design and implement training, and to measure and report on training effectiveness and outcomes. • Excellent verbal and written communication and interpersonal skills. • Ability to delegate tasks to others. • Thrives in a fast-paced environment. • Ability to navigate change. • Ability to work with others to plan and carry out training programs. • Self-driven and works well in a cross-functional team with minimal direction. • Impeccable attention to detail. • Ability to work onsite in our Chicago office 5 days a week Illinois Pay: $25.00/hour The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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