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This position has closed. Northwestern Medicine removed this listing from their careers page on Sep 29, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Practice Administrator-Neuroscience

Northwestern Medicine · Orland Park, IL · Full time · Health Care Provider

Posted Sep 21, 2026 · We last checked this listing on Sep 28, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about addressing a performance gap with a clear action plan.

What they are checking: The posting names addressing gaps as they occur with clear plans and timelines.

How do you develop someone who is good at their job and wants more?

What they are checking: The posting names coaching, stretch goals, cross-training and career development.

How do you keep up with what is changing in healthcare and pass it on?

What they are checking: The posting names staying informed of trends and educating staff on them.

This is at Orland Park. How does that fit your life?

What they are checking: Honest fit with the location the posting states.

What would you do

How do you identify an opportunity to grow a service rather than just run it?

What they are checking: The posting names identifying new business growth and expansion of current services.

How do you get a team through a change they did not ask for?

What they are checking: The posting names facilitating change readiness and agility among staff and teams.

What is different about running a neuroscience practice specifically?

What they are checking: The posting names the specialty, and its patients and referral patterns are its own.

A physician and your staff disagree about how the clinic should run. What do you do?

What they are checking: The central relationship of practice administration.

About the work

Tell me about running an ambulatory practice and what you were accountable for.

What they are checking: The posting names financial and operational management of a practice and hospital outpatient department.

Walk me through preparing a budget and involving your staff in it.

What they are checking: The posting names involving staff in budget preparation as a deliberate practice.

Practice this interview out loud.

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The full job description

As published by Northwestern Medicine.

The Practice Administrator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Practice Administrator is responsible for planning, directing and monitoring operations in an intermediate ambulatory environment to achieve excellence in the delivery of patient care in the physician practice and hospital outpatient department while creating an inspiring and rewarding environment for staff members. The Practice Administrator is responsible for the financial and operational management and coordination of the overall activities, clinical services and programs for RMG Practice and hospital outpatient department. Responsibilities: • Stays informed of current and emerging issues and trends for areas of accountability, NM organization and healthcare industry. Communicates and educates staff on requirements, changes, advances, opportunities, directions and projections for the future. • Thinks and acts in ways that support NM’s mission, vision and values. Identifies opportunities for new business growth and development, expansion of current services, etc. • Practices fiscal accountability. Encourages staff and team accountability by involving them in budget preparation, identifying ideas for increasing efficiency, cost savings, developing and growing the business and existing services. • Measures and monitors budget and business development plans; provides ongoing updates to staff. • Identifies staff's individual skills and interests; provides timely, positive, constructive feedback; addresses performance gaps as they occur with clear action plans and timelines for improvement. • Supports ongoing learning and skill development for self and staff; provides coaching and mentoring; assigns stretch goals, cross-training and other opportunities for career development within CDH. • Involves staff in planning and decision-making as appropriate. Holds staff accountable for follow-through and results. • Facilitates change readiness and agility among staff and teams. • Achieves departmental and organizational goals. Required : • Bachelor's Degree. Equivalent experience may be accepted in lieu of formal education. • Five (5) years experience in a medical setting or related experience. • Demonstrated success in medical office management. • Demonstrates personal alignment with NM’s core values of integrity, excellence, patients first, and teamwork. • Effective communication and interpersonal skills. • Ability to plan, organize, and direct the activities of others. Preferred : • Master’s degree preferred. • Certification in area of specialty or administration. All your information will be kept confidential according to EEO guidelines. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Click on or copy and paste URL to your browser to view detailed benefits information NorthwesternMedicine Career Page https://jobs.nm.org/benefits Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings. If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception : New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.