JobsAdvocate Health

Population Health Clinical Pharmacist - Transitions of Care

Advocate Health · Pleasant Prairie, WI

Posted Sep 7, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to convince a patient to stick with a medication regimen when they were skeptical or non-adherent.

real-world patient education and motivational interviewing skill, not just textbook counseling

Tell me about a time you caught a medication error or safety issue that someone else missed.

attentiveness to medication safety reporting and quality improvement mindset

Describe a time you had to train or mentor a pharmacy technician or student on a task and how you checked that they understood it correctly.

precepting and delegation skills required for overseeing support staff and learners

Tell me about a time a patient became emotional or frustrated with you on a call. What did you do?

composure and de-escalation skill in a remote, voice-only patient interaction

Technical

What labs and clinical markers do you check before adjusting a heart failure patient's ACE inhibitor or beta blocker dose under a collaborative practice agreement?

depth of clinical knowledge in heart failure pharmacotherapy and comfort working within a CPA

What's your experience with opioid weaning protocols, and how would you counsel a patient who is anxious about tapering?

familiarity with the program's opioid weaning support work and ability to manage patient anxiety around tapering

What systems or tools have you used to document virtual patient encounters, and how do you make sure your documentation would hold up if another provider needed to act on it?

comfort with remote documentation workflows and understanding of continuity of care

How do you stay current on heart failure guidelines and biomedical literature, and can you give an example of a recent update that changed how you counsel or dose patients?

commitment to evidence-based practice and staying current rather than relying on old training

Situational

Walk me through how you would handle a post-discharge call with a heart failure patient who tells you they ran out of their diuretic three days ago and their legs are more swollen than usual.

whether the candidate can triage clinical urgency remotely and knows when to escalate versus counsel

How do you approach a telephone visit differently than an in-person consult when you can't see the patient's physical condition?

adaptation of clinical assessment skills to a virtual, audio-only environment

Describe how you'd manage a caseload of post-discharge follow-up calls across the week to make sure high-risk heart failure patients are reached within the target window after discharge.

organizational skill and prioritization in a population health workflow with time-sensitive follow-up windows

How would you handle a situation where a patient's primary care provider disagrees with a medication change you recommend under your collaborative practice agreement?

ability to navigate interprofessional disagreement while maintaining scope and relationships

You're licensed in Wisconsin now but need to get dual-licensed in Illinois within 90 days while carrying a full patient caseload. How would you plan for that?

practical planning and follow-through on a concrete job requirement, and how they balance competing demands

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 38494 Enterprise Pharmacy - Pharmacy: Population Health Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: The Population Health Virtual Pharmacy Team performs a variety of programs and services using population health management strategies and virtual communication to care for patients across the Advocate Health Midwest Region. These include chronic disease management using collaborative practice agreements to adjust and monitor medications, medication therapy management referrals, medication adherence outreach to patients with chronic diseases, and opioid weaning support. It is an ever-evolving environment, where we engage patients in self-management of their chronic diseases and collaborate with other healthcare professionals to improve health outcomes. The Population Health Clinical Pharmacist – Transitions of Care will focus on post-discharge follow-up for heart failure patients via telephone and/or video visits. The pharmacist would be joining a team of pharmacists and pharmacy technicians with varying pharmacy backgrounds. Hours will be 8am to 5pm, Monday through Friday. This is a remote position but candidate must live in IL or WI and become dual-licensed within 90 days. Pay Range: $54.90 - $82.35 Major Responsibilities: Oversees pharmaceutical care, including retrieving and evaluating biomedical literature and designing medication therapy regimens  Uses effective patient education techniques to provide counseling to patients and caregivers, including information on medication therapy, adverse effects, compliance, appropriate use, handling, and medication administration   Designs, recommends, monitors, and evaluates patient specific pharmacotherapeutic regimens based on relevant biomedical literature. Implements recommendations effectively and utilizes policies and procedures and documents in the appropriate format.    Reviews and accurately interprets medication orders and prescriptions   Participates in the management of medical emergencies when applicable   Actively supports department medication safety and quality improvement activities, including the reporting of events through appropriate channels  Performs quality assurance and performance improvement of the medication use system as appropriate   Collaborates with the healthcare team to manage formulary adherence and the medication-use process. Assists in the acquisition of non-formulary, compassionate use, and investigational medications.    Practices in compliance with organization’s policies and procedures, as well as local, state, and federal regulations    Prepares, dispenses, and oversees the proper storage and handling of medications in accordance with best practice, policies and state and federal regulations   Serves as preceptor for pharmacy students, residents, and healthcare learners as assigned     Mentors, orients, trains, and assists with the performance evaluation of pharmacy teammates, residents, and students as assigned  Directs and checks the accuracy of the work of pharmacy support team members in accordance with the organization’s policies and procedures to ensure safe and efficient workflows, service standards, and regulatory compliance  Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Licensure, Registration, and/or Certification Required: Licensed in the state(s) of practice or eligible for reciprocity required  Immunization and non-vaccine injectable certification required based on area of practice  Credentialing and privileging required based on area of practice  Education Required: Bachelor’s or Doctorate degree in pharmacy from an ACPE-accredited school of pharmacy required, or an FPGEC certificate from NABP  Experience Required: No experience required. Knowledge, Skills & Abilities Required: Maintains skills in area of practice  Strong computer skills  Excellent communication and organization skills  Excellent presentation, facilitation, and training development skills  Demonstrates decision making, team building, customer service, and conflict resolution skills  Life support training courses may be required dependent on department discretion  Physical Requirements and Working Conditions: Requires considerable walking, standing, pushing mobile cart of 50 pounds maximum and lifting 35 pounds of material without assistance  Exposed to various conditions throughout the workday such as walking on hard surfaces, climbing stairs and changes in temperature and humidity  May be required to frequently stretch, bend, squat, or kneel to perform job  Utilizes appropriate personal protective equipment (PPE) to minimize exposure to hazardous agents   Takes necessary precautions to avoid inadvertent needle sticks, minor cuts or bruises  Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines   Must have use of both hands, be able to see clearly and read small font such as that on unit-dose medication packages and syringes  Must have functional speech, vision, and hearing  Operates all equipment necessary to perform the job  Exposed to normal office environment  DISCLAIMER All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.  Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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