JobsAdvocate Health

Phlebotomist/Part-Time/Days/Condell

Advocate Health · Libertyville, IL

Posted Aug 29, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time a patient was scared or difficult during a blood draw. What did you do?

ability to stay calm, use de-escalation skills, and keep the patient safe and comfortable

Tell me about a time you had to juggle multiple scheduled draws with tight timing. How did you prioritize?

time management and ability to sequence work correctly under a fast-paced early morning schedule

Tell me about a time you had to explain a procedure to a nervous patient or answer a question you weren't sure of.

communication skills and honesty about limits of knowledge

Have you ever trained or shown a new employee or student how to do something in the lab? How did you approach it?

whether the candidate can teach and communicate procedures clearly, since the role includes instructing others

Technical

Walk me through how you confirm you have the right patient before you draw blood.

whether the candidate follows a reliable two-identifier verification process rather than relying on room numbers or memory

How would you handle drawing blood from a newborn versus an elderly patient with fragile veins?

knowledge of age-specific technique and understanding that one approach doesn't fit all patients

Describe how you label and handle a specimen from the moment it's drawn until it leaves your hands.

attention to chain-of-custody and labeling accuracy, since mislabeling is a major patient safety risk

What does CLIA mean to you in your day-to-day work, and what kind of testing have you performed under those guidelines?

real familiarity with regulatory requirements versus just having heard the term

How do you run and interpret quality control checks before you trust a result?

whether the candidate understands QC as a routine safeguard, not an afterthought

Situational

Say you can't get a vein after two attempts. What do you do next?

adherence to protocol limits on attempts and willingness to escalate or ask for help instead of pushing through

You get a critical or stat result that needs to reach a provider right away. Walk me through what you'd do.

understanding of critical value notification procedures and urgency

A specimen requisition doesn't match what the patient tells you, or the label looks wrong. What do you do?

judgment about stopping the process and resolving discrepancies rather than guessing

This shift starts at 4 a.m. and includes rotating weekends and holidays. How do you handle that kind of schedule?

realistic commitment to the actual shift pattern, not just interest in the job title

Practice this interview out loud.

Offer builds a real interview for this exact role at Advocate Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Advocate Health.

Department: 60493 IL ACL Laboratories - Condell: Support Services Status: Part time Benefits Eligible: Yes Hou rs Per Week: 20 Schedule Details/Additional Information: Part-time day shift hours from 4:00 a.m. - 8:00 a.m. five days per week. Rotating weekends and 2 holidays per year required. Pay Range: $19.80 - $29.70 Major Responsibilities: • Verifies positive patient identification to ensure patient safety. Assesses patient reactions to specimen procurement. • Performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol. Obtains medical assistance when judged necessary. • Obtains specimens according to priority and scheduled draw times. Ensures completion of specimen collection functions according to protocol. Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests. • Performs limited testing under Clinical Laboratory Improvement Amendments (CLIA), 1988 guidelines according to established policies and procedures. • Answers and screens telephone calls. Assists with inventory and maintains supplies and/or equipment. Provides assistance in support of Billing and other business functions. • Accepts specimens from a variety of internal and external customers. Receives and sorts specimens. Packages and tracks specimens for transport. Processes specimens for testing, including aliquoting, pre-analytical steps, and loading instruments, while maintaining proper specimen identification. Responds to additional specimen procurement requests via pager or other means. • Orders and verifies test requests. Documents appropriate information for quality assurance/improvement according to established protocol. Runs quality control checks. Takes appropriate action to notify providers of stat, critical and other abnormal results as defined by policy and procedure. • Performs laboratory result entry in the computer system. • Performs internal and external proficiency testing in the same manner as patient samples. Reviews various pending and management reports. Generates and distributes reports. • Instructs employees and students in phlebotomy, data entry and specimen processing functions. • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Education Required: • High school diploma or equivalent Experience Required: • 1 year phlebotomy experience, preferred Knowledge, Skills & Abilities Required: • Demonstrates knowledge and experience in phlebotomy or related laboratory function. • Basic computer skills including experience using computer software applications. • Keyboarding and typing skills. • Excellent verbal and written communication skills. Good listening skills. • Ability to work in a fast paced environment and to handle multiple tasks simultaneously. • Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees. Physical Requirements and Working Conditions: • Operates all equipment necessary to perform the job. • Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs. • Must be able to sit, stand, walk and bend the majority of the workday. • May be exposed to mechanical, electrical, chemical, radioactive and/or infectious agents. • Will be exposed to human blood and body fluids. • Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed. • Must be able to handle stressful situations in a calm and professional manner.   This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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