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This position has closed. Northwestern Medicine removed this listing from their careers page on Sep 30, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Phlebotomist - Outpatient, Part-Time, Days

Northwestern Medicine · Chicago, IL · Part time · Health Care Provider

Posted Sep 17, 2026 · We last checked this listing on Sep 29, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you mislabeled or nearly mislabeled a specimen.

What they are checking: Whether they will speak honestly about a near miss.

This is part-time days. How does that fit what you are looking for?

What they are checking: Honest fit with the hours.

What would you do

A patient is frightened of needles and close to tears. What do you do?

What they are checking: Whether they can calm someone, which is half of this job.

The waiting room is full and a draw is taking longer than expected. How do you handle it?

What they are checking: Whether the queue changes their technique, which it should not.

How do you handle a pediatric or an elderly patient differently?

What they are checking: Age-specific practice, which the posting names directly.

About the work

Walk me through a draw on a patient with difficult veins.

What they are checking: Real technique, and whether they know when to stop and get help.

How many attempts do you make before you get someone else?

What they are checking: Whether they have a limit, which protects the patient from being used as practice.

How do you confirm you have the right patient and the right label?

What they are checking: Specimen identification, which is the most serious error in this role.

Walk me through checking a physician order before you collect.

What they are checking: Order verification, which is where the wrong test gets run.

What is AIDET, and how do you actually use it with a patient?

What they are checking: Whether the model means something to them or is a word from the posting.

Practice this interview out loud.

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Practice this out loud

The full job description

As published by Northwestern Medicine.

The Phlebotomist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Phlebotomist provides technically expert phlebotomy service by accurately collecting blood specimens by venipuncture or micro techniques for laboratory analysis. This role must consistently demonstrate concern and understanding of the patient and promote their comfort and well-being while obtaining specimens. This position provides point of care testing, collects various non-blood specimens, and performs check-in responsibilities. Responsibilities: • Greets patients, maintains patient flow, completes accurate voucher information, prepares labels and verifies patient demographic data. • Assesses the condition of patients to determine the most effective way to obtain samples. • Verifies test requests and investigates ambiguous information before proceeding. • Prepares appropriate supplies and obtains sample. • Instructs patients in the collection of various non-blood specimens (urine culture, 24-hour urines, ova/parasites and stools). • Ensures accurate voucher information, prepares completed samples for courier, and processes drop-offs • Investigates lost, broken, mislabeled, incorrectly identified or otherwise unsatisfactory specimens and follows through to resolution. • Verifies that supplies and stock are adequate and disseminated upon delivery. • Answers phone, and responds appropriately to requests for information. • Maintains and performs quality assurance on equipment (centrifuge, refrigerator, incubator). • May perform other duties as assigned. Required: • High School diploma or equivalent. • Phlebotomy certification¿through a nationally recognized organization or training from a phlebotomy school or medical institution or one or more years of phlebotomy experience in a healthcare setting or CMA certification. Preferred : • Experience performing phlebotomy on a broad range of patient’s types. • Experience with processing lab specimens, transferring specimens, and handling a centrifuge. • Familiar with medical EMR systems. • Knowledge of medical terminology. Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

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