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Phlebotomist -Outpatient

Endeavor Health · Elmhurst, IL · $19.71–$28.58 an hour · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The schedule varies between three start times and includes every other Saturday. How do you keep yourself reliable with a rotating schedule?

What they are checking: Whether they can commit to the variable hours an outpatient lab depends on to stay open for patients.

Tell me about a time you made a mistake with a specimen or a patient ID. What happened after?

What they are checking: Whether they own errors and report them, which is how labs catch problems before results go out.

What would you do

A patient tells you they faint at the sight of needles. How do you handle the draw?

What they are checking: Whether they can keep an anxious patient safe and calm, including positioning them to prevent a fall.

You've stuck a patient twice and haven't gotten the vein. What do you do next?

What they are checking: Whether they know when to stop and hand off rather than keep trying on a frustrated patient.

The waiting room is full, people are getting impatient, and you're the only one drawing. How do you manage it?

What they are checking: Whether they keep their pace and accuracy steady while staying courteous to people who have been waiting.

About the work

Walk me through how you identify a patient and label their tubes before you leave the draw station.

What they are checking: Whether they use two identifiers and label at bedside, since mislabeled specimens cause wrong results and wrong treatment.

What's your order of draw, and why does it matter?

What they are checking: Whether they understand additive carryover between tubes and how it can falsely change lab results.

This job also involves registering patients and ordering lab tests in the computer system. How do you make sure the right tests get ordered?

What they are checking: Whether they read orders carefully, since a wrong or missed test means a repeat stick or a delayed diagnosis.

Tell me about pre-analytical processing. What happens to a specimen between the draw and the lab bench?

What they are checking: Whether they know about spinning, timing, temperature and rejection criteria that protect the quality of the sample.

How do you handle a needlestick or exposure if it happens to you?

What they are checking: Whether they know to report immediately and follow exposure protocol instead of brushing it off.

How do you draw from a patient with difficult veins, like an elderly patient or someone on chemotherapy?

What they are checking: Whether they have practical techniques and judgment for hard draws instead of one approach for everyone.

Practice this interview out loud.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $19.71 - $28.58 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Position: Phlebotomist -Outpatient • Location: Elmhurst Hospital 155 E. Brush Hill Rd Elmhurst, IL. • Full-time: 1.0 FTE • Hours: Must be available to work these variable schedules: 6 am to 3 pm, 7 am to 4:30 pm, or 7:30 am to 5 pm ; Every other Saturday, occasional weekends What will you do : • Under general supervision and according to established policies and procedures prepares, collects, logs and labels specimens for testing. • Performs pre-analytical processing/ordering of specimens arriving in the lab. • Registers patient information and orders laboratory tests in the computer system. • Arranges specimens for further processing by Laboratory staff. What you will need: Phlebotomist I • High School Diploma or equivalent • Completion of a phlebotomy training program including a minimum of 100 clinical training hours • Current CPR (BLS) issued by the American Heart Association or American Red Cross • Valid Illinois Driver's License and auto insurance • Starting rate: $19.25/hr. Phlebotomist II • High School Diploma or equivalent • Current CPR (BLS) issued by the American Heart Association or American Red Cross • Valid Illinois Driver's License and auto insurance • Minimum of one year of phlebotomy experience required Benefits: (For full time or part time positions): • Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions) • Incentive pay for select positions • Opportunity for annual increases based on performance • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, and Vision options • Tuition Reimbursement • Free Parking at designated locations • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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