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Pharmacy Technician Certified

ThedaCare · Neenah, WI · Full time

Posted Sep 11, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your pharmacy technician experience and the settings you have worked in, hospital or retail.

What they are checking: Whether their background fits a hospital pharmacy, which differs a lot from retail work.

Tell me about a time you caught a mistake before it reached the patient.

What they are checking: Attention to detail and whether they see themselves as a safety check, not just a filler.

How do you keep up your certification and stay current on new medications and practices?

What they are checking: Commitment to ongoing learning and maintaining CPhT standing.

What would you do

You notice two medications with similar names in the same bin. What do you do?

What they are checking: Recognizing look-alike, sound-alike risks and acting to prevent a mix-up before it happens.

A nurse calls upset because a dose has not arrived on the unit. How do you handle it?

What they are checking: Calm problem solving and teamwork with nursing to get the patient their medication quickly.

What would you do if a pharmacist asked you to do something you believe is outside your role?

What they are checking: Knowing the technician scope under Wisconsin rules and speaking up respectfully.

About the work

Walk me through how you prepare a sterile IV product and what you do to keep it sterile.

What they are checking: Knowledge of aseptic technique and USP 797 practices in compounding.

How do you handle hazardous drugs safely during preparation?

What they are checking: Awareness of USP 800 practices and protective equipment that keep staff from exposure.

How do you keep accurate counts and records for controlled substances?

What they are checking: Discipline with controlled substance tracking, where small errors can trigger investigations.

How do you restock automated dispensing cabinets accurately?

What they are checking: Care with cabinet loading, since a wrong drug in the wrong pocket can reach many patients.

How do you check for expired medications and manage inventory?

What they are checking: Habits that prevent expired drugs from being given and keep costs down.

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The full job description

As published by ThedaCare.

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits , with a whole-person approach to wellness – • Lifestyle Engagement • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support • Access & Affordability • e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Pharmacy Technician Certified is responsible for technical knowledge and application of departmental requirements related to accurate medication selection, preparation of sterile and non-sterile product, and timely medication distribution. Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory levels, anticipates needed medications and supplies, places and expedites orders, and removes outdated drugs. Obtains an accurate and complete patient medication list upon hospital admission to ensure patient safety where applicable. Job Description: KEY ACCOUNTABILITIES: • Processes medication orders on time to progress the patient’s plan of care. • Is responsible for own and other team members’ adherence to regulatory guidelines and ThedaCare policies. • Follows current policies and regulations around preparation of sterile compounded products. • Under the direction of the pharmacist, the pharmacy technician carries out delegated tasks to adhere to five rights--right patient, right medication, right dose, right route, and the right frequency--to prepare pharmaceutical products accurately adhering to established guidelines. • Completes documentation on time and in compliance with organizational, state, and federal statutes, regulations, and policies relating to the record keeping requirements of pharmaceutical handling. • Obtains an accurate admission medication history necessary for the patient care team’s initial assessment by assessing the patient’s ability to participate in a face-to-face interview and applies knowledge of medications to ensure list of medications are complete where applicable. • Implements quality measures into product preparation, storage security, and delivery, and when compiling an accurate patient medication history. • Responds to patient-related queries and directs them to pharmacists for clarification on issues concerning drug information and interactions. • Performs routine maintenance/activities necessary to ensure equipment is in good condition. QUALIFICATIONS: • High School diploma or GED preferred • Must be 18 years of age • Pharmacy Technician Certification Board certification (CPhT) • Registered Pharmacy Technician with the State of Wisconsin PHYSICAL DEMANDS: • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance • Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: • Normally works in climate controlled office environment • Frequent exposure to sharp objects and instruments • Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock • Possible exposure to communicable diseases, hazardous materials, and pharmacological agents • Occasional contact with aggressive and or combative patients • Use of computers throughout the work day • Frequent use of keyboard with repetitive motion of hands, wrists, and fingers Position requires compliance with department specific competencies. Scheduled Weekly Hours: 40 Scheduled FTE: 1 Location: ThedaCare Regional Medical Center - Neenah - Neenah,Wisconsin Overtime Exempt: No Worker Shift Details: Variable

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