Pharmacy Technician
Posted Sep 13, 2026 · We last checked this listing on Sep 20, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
Behavioral
Tell me about a time you caught an error before a medication reached a patient. What did you notice and what did you do?
attention to detail and willingness to speak up, which is core to patient safety in this role
Describe a time you had to work with a busy or short-tempered pharmacist or nurse to get something done quickly. How did you handle it?
ability to work under pressure across departments without letting friction slow down patient care
Tell me about a time you had to learn a new pharmacy system or software quickly. How did you approach it?
adaptability, since the role involves data entry, insurance verification, and third-party billing systems
Tell me about a time you had to train or help a newer coworker learn a task. How did you make sure it stuck?
suitability for the informal mentoring and orientation duties mentioned in the posting
Technical
Walk me through how you'd prepare and label a controlled substance for a patient, start to finish.
whether the candidate actually knows the safety and documentation steps for controlled substances, not just general pharmacy familiarity
What's the difference between how you'd handle nonsterile compounding versus a sterile IV admixture, and what USP standards apply to each?
real working knowledge of USP 795/797 rather than memorized buzzwords
What's your understanding of aseptic technique, and can you describe a time you had to be especially careful about it?
whether sterile compounding knowledge is hands-on experience or textbook only
Have you worked toward or held CPhT or ExCPT certification? Where are you in that process, and how do you plan to complete it if hired?
realistic timeline planning against the 18-month certification requirement
Situational
Say you're doing an outdate check and find several vials of a controlled substance that are expired. What steps do you take?
whether they know proper wasting and documentation procedures for controlled substances specifically
You're covering second shift because the regular tech is on PTO, and a doctor's office calls asking about a prescription status. How do you handle the call and make sure nothing falls through the cracks on handoff?
comfort with schedule flexibility and reliable communication practices, since covering shifts is a stated job requirement
What would you do if you noticed a medication storage area wasn't following proper storage policy, like temperature or security requirements?
whether compliance checks are treated as routine responsibility, not something to ignore or pass off
If a patient's insurance is rejecting a claim and they're standing at the counter waiting, what do you do in the moment?
composure and problem-solving under time pressure with billing and customer-facing tasks
You finish your assigned tasks early during a shift. What do you do next?
initiative and whether they'll proactively seek out work as stated in the job duties
This role sometimes involves driving an Advocate-owned vehicle to deliver medications. How do you feel about that responsibility, and do you have any concerns about your driving record or comfort with it?
honesty about a specific job duty that not every applicant expects or wants
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As published by Advocate Health.
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