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This position has closed. HUB International removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Personal Lines Inside Sales Producer

HUB International · Des Plaines, IL · Full time

Posted Aug 18, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you closed a sale. What made the customer say yes?

What they are checking: Whether they can explain what actually works for them in selling.

We provide training for the P&C license. How would you prepare to pass it?

What they are checking: Whether they will commit to the licensing work required.

Tell me about a time you got a lot of rejections in a row. How did you keep going?

What they are checking: Whether they have the resilience that sales requires.

How do you build trust quickly with someone on the phone?

What they are checking: Whether they can create rapport fast, which inbound selling depends on.

What would you do

Walk me through how you'd handle an inbound call from someone shopping for car insurance.

What they are checking: Whether they can run a full sales conversation from needs to quote to close.

A shopper says they just want the cheapest price. How do you respond?

What they are checking: Whether they can talk about coverage value without losing the sale.

You're working remotely and the calls slow down. What do you do with that time?

What they are checking: Whether they use downtime productively without being told.

What would you do if a customer wanted to buy but the policy didn't really fit their needs?

What they are checking: Whether they would put the right coverage ahead of an easy sale.

About the work

How do you keep track of many leads and follow-ups at once?

What they are checking: Whether they can manage a large number of accounts in a CRM.

How would you explain liability limits to someone who's never thought about them?

What they are checking: Whether they can make insurance concepts simple and useful.

Practice this interview out loud.

Offer builds a real interview for this exact role at HUB International from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by HUB International.

**This position is fully remote. We will provide virtual training and licensing so that you can obtain your Property and Casualty license! ** About us: Powered by HUB International, VIU by HUB is a digital insurance platform built to make finding the right coverage simple, fast, and stress-free. As a dynamic start-up backed by a leading global insurance brokerage, VIU by HUB blends cutting-edge technology with personalized expert guidance. Customers can compare policies, shop top-rated carriers, and receive customized quotes- all with unbiased advice available online or through a dedicated human advisor. Our team is growing, and we are looking for a "people person" who is passionate about helping others. If you like learning new skills and tackling challenges, this is the right fit for you. The Personal Lines Inside Sales Producer provides a high level of service to our individual clients and helps us maintain strong relationships with our customers. About the Role : We’re looking for a talented sales professional to join our team! The Personal Lines Sales Producer is a key member of the HUB Sales team and is responsible for driving and closing sales opportunities with customers. This individual will be managing a large number of accounts and responsible for handling our warm, vetted leads through inbound calls. We are the perfect fit if you… • Are driven by competition. • Enjoy participating in competitive Sales incentive contests held throughout the year. • Are seeking an opportunity with unlimited protentional earnings. • Want to work for the #1 Personal Lines Broker in the US. • Are seeking a progressive work environment at a rapidly growing organization. • Leverage your internal resources to assist your customers. • Have a desire to help others protect their future. • Have an entrepreneurial spirit and are challenged by the opportunity to grow the business. • Are focused on learning and development to enhance your industry knowledge and expertise. • Are well organized and maintain a well-established follow up process. • Have great verbal and written communication. • Are a self-starter willing to invest time and energy to learn the technical aspects of our business. • Believe in integrity and building success by developing relationships with others. Responsibilities • Handle lead volume primarily through inbound calls (no cold calling). • Follow communication scripts, prompts, call flows when handling different topics. • Meet Quality Assurance Requirements and other key performance metrics. • Identify customer's need and clarify information for Call Center Agents. • Seize the opportunity to transfer calls immediately or schedule appointments, where applicable. • Build sustainable relationships by interacting in a professional and caring manner. • Keep records of all conversations in our call center database in a comprehensive manner. • Meet personal, team and site call transfer targets. Qualifications • High school graduate or equivalent (some college a plus). • 1+ year experience in sales or customer service. • Embrace the latest technologies available. • Excellent customer service and communication skills. • Proficient in computer skills and basic software packages. • Intermediate to expert computer acumen. • Acts decisively and demonstrates good judgment. • Strong oral and written communication skills. • Strong attention to detail with excellent time management and decision-making skills Salary Transparency • The expected pay for this position is $23.08 per hour. In addition, this role offers a performance-based, uncapped commission structure and bonus incentives. Total compensation will be impacted by factors such as the successful candidate’s skills, experience, and performance. HUB International is proud to offer comprehensive benefit and total compensation packages: health, dental, vision, life, and disability insurance; FSA, HSA, and 401(k) accounts, and paid-time-off benefits. #VIUbyHUB Department Sales Required Experience: 1-2 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.