Associate Account Manager - ProEx

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here. About HUB In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why Choose HUB? Throughout our network of more than 700 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development .   Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. We are the perfect fit if you: • are seeking a progressive work environment at a rapidly growing organization • have a desire to help others protect their future • have an entrepreneurial spirit and are challenged by the opportunity to grow the business • are focused on learning and development to enhance your industry knowledge and expertise • are a self-starter willing to invest time and energy to learn the technical aspects of our business • believe in integrity and building success by developing relationships with others As an Associate Account Manager (AAM) within HUB International’s Professional and Executive Risk (ProEx) Practice, you will play a vital role in supporting the management and service of a defined book of business within the Management Liability, Cyber, and Professional Liability lines. In this early-career, professional-level role, you will be entrusted with coordinating complex servicing tasks independently, applying sound judgment and attention to detail as you support client renewals and midterm needs. The Associate Account Manager serves as a key contributor in ensuring a seamless client experience and are expected to manage their responsibilities with autonomy, escalate issues when appropriate, and grow their understanding of the industry through active learning and professional development. Responsibilities: • Independently manage assigned servicing responsibilities for a designated group of accounts, including timeline oversight and proactive coordination with clients, producers, and underwriters. • Initiate and manage the renewal process by preparing and distributing applications, tracking responses, and coordinating necessary follow-ups to maintain schedule integrity. • Exercise judgment in identifying incomplete or inaccurate materials, resolving discrepancies with clients and carriers, and escalating time-sensitive issues when necessary. • Oversee post-renewal deliverables, including reviewing and comparing binders and policies, completing policy checklists, and ensuring all documentation is properly filed in EPIC. • Deliver accurate and timely information to clients, producers, and internal teams, including invoicing coordination with the Financial Transaction Unit and transmittal of policies. • Respond to client and underwriter questions regarding forms, documentation, or processes, using a foundational understanding of ProEx lines to offer helpful and professional support. • Maintain internal systems such as EPIC and master lists to reflect accurate and current information across all assigned accounts. • Coordinate and fulfill mid-term client service requests such as certificates of insurance, loss runs, policy amendments, and compliance-related updates. • Participate in training, carrier meetings, and industry webinars to build product knowledge and strengthen client service capabilities. • Support internal projects to improve processes or deliver insights on emerging issues, including data analysis, presentation support, or procedure documentation. Qualifications: • Bachelor’s degree required • Property and Casualty producer’s license or willing to obtain within 90 days of hire • Proficient with standard office computer tools; i.e. Microsoft Office Word, Excel, Outlook, etc. • Ability to work in a positive team environment and independently • Excellent organizational and time management skills • Ability to manage time effectively and prioritize competing deadlines • Proficiency with Microsoft Office and willingness to learn new systems such as EPIC • Professionalism, critical thinking, and attention to detail • Desire to grow and build a long-term career in the insurance industry Professional Development Path This role offers meaningful exposure to high-performing brokers, underwriters, and industry specialists. AAMs will have the opportunity to: • Build professional communication skills with clients and markets • Develop technical knowledge in complex insurance lines The expected salary range for this position is $55,000.00 to $60,000.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. In addition, eligible annual bonuses, equity and commissions may be available for some positions. What we offer you We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career. • Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans • Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance • A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career • Inserted bullet information here The HUB difference HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization. Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at HUBRecruiting@HUBInternational.com. This contact information is for accommodation requests only and should not be used to inquire about the status of an application. E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.