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People Experience Partner

Jones Lang LaSalle · Chicago, IL · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about an employee relations case you handled from start to finish.

What they are checking: Hands-on employee relations experience, including investigation, fairness and resolution.

What does a human-centered employee experience look like to you in practice?

What they are checking: Whether they can turn the idea of employee experience into concrete actions and moments.

How do you use your local knowledge to help the business?

What they are checking: How they bring awareness of the local workforce, labor market and culture into HR advice.

Tell me about a time you helped a manager improve how they lead their team.

What they are checking: Coaching skill, since enabling managers is central to the partner role.

What would you do

An employee comes to you with a payroll question. How do you handle it, given your role?

What they are checking: Clarity that transactional questions go through AskJLL while they still treat the employee warmly.

A manager wants to fire someone tomorrow for poor performance, but there's no documentation. What do you advise?

What they are checking: Ability to manage legal risk and fairness while still helping the manager solve the problem.

How do you stay strategic when you're pulled into urgent day-to-day issues?

What they are checking: Discipline about time and priorities in a role designed for strategic partnership.

About the work

How would you adapt a global HR policy so it works for a local team?

What they are checking: Skill as the local delivery expert of global HR strategy while staying compliant.

How do you work with Centers of Excellence and People Partners without stepping on each other?

What they are checking: Understanding of the HR operating model and how to collaborate across its parts.

What HR data would you look at to spot a problem on a team before it grows?

What they are checking: Use of indicators like turnover, absences and survey results to act early.

Practice this interview out loud.

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The full job description

As published by Jones Lang LaSalle.

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Our People Experience Partner (PXP) is an experienced HR professional who will use their Business acumen, HR expertise & local knowledge to enable Business & HR priorities. PXPs will work closely with business leadership and our Talent Centers of Excellence to enhance the employee experience and help our talent to do their best work. Functional Knowledge • Act as local delivery experts of JLL’s global HR strategy, ensuring that local policies and practices are in line with the Global HR strategy • Proactively anticipate opportunities or issues and develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions • Enable an exceptional employee experience during moments that matter throughout the employee lifecycle e.g., onboarding, performance review, promotion, etc. • Contribute towards a culture of inclusion which celebrates our employee diversity and promotes employee belonging • Lead or participate in just-in-time projects impacting business results • Manage various degrees of employee relations situations and performance management in partnership with JLL’s Employee Relations team • Provide consultation to business stakeholders through coaching, training, and advisory support • Support assigned employee group in transition, expansion, and stabilization of new business with great consideration given to employee experience • Cultivate strong meaningful relationships with both local employees and People Partners to build trust as their primary touchpoint “on the ground” • Execute on HR tasks by driving efficiencies in the employee life cycle – using touchpoints and hand offs to other People Solutions and Experience stakeholders Qualifications and Experience: • Human Resources experience of 5+ years • Experience with Employee Relations (investigations, claims, performance management, etc.) • Bachelor's degree or equivalent experience (e.g., BS in human resources, business administration or vocational apprenticeship in a related discipline) • Experience working in a remote, matrixed, and geographically distributed organization. • Skilled team player who can communicate their thoughts clearly and effectively Skills & Competencies Leadership • Drive the growth of the workforce on the ground, serving as a local HR professional • Skilled facilitator, who can lead local and regional employee events, programs, etc. • Strong team management skills with the ability to effectively manage priorities Problem Solving • Ability to adjust styles of communicating to varying situations to ensure an inclusive environment • A passion to work with people across a variety of backgrounds teaching and learning from people across the organization • Excellent organizational skills with a starter finisher mentality with acute attention to detail Interpersonal Skills • Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of stakeholders • Ability to cultivate robust and meaningful relationships to serve as a trusted HR expert to employees and managers • An appetite for exceeding expectations and creating wow within the business This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 93,500.00 – 115,000.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –Chicago, IL, Dallas, TX, Seattle, WA Job Tags: GREF If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: • 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

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