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PCT - CTU 7/Neuro Step Down - Days

Endeavor Health · Naperville, IL · $19.71–$28.58 an hour · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to manage many tasks from several people at once.

What they are checking: Whether they prioritize and communicate instead of getting overwhelmed.

This is 6:30 a.m. to 7 p.m. with rotating weekends and holidays. How do you manage long days?

What they are checking: Whether they have the stamina for 12-hour shifts.

Tell me about a time a patient or family thanked you. What did you do?

What they are checking: Whether they create good experiences through small acts of care.

What would you do

On a cardiac and neuro step-down unit during the day, patients go to a lot of tests. How do you keep your patients' care on track?

What they are checking: Whether they plan around tests, meals and therapy to keep care on schedule.

A patient's family asks why their loved one seems more confused today. What do you say?

What they are checking: Whether they listen kindly and bring in the nurse rather than guessing.

About the work

What changes in a neuro patient would make you get the nurse immediately?

What they are checking: Whether they recognize new weakness, slurred speech or changes in alertness as urgent.

How do you help a patient walk after a heart procedure?

What they are checking: Whether they check activity orders, watch for dizziness and stay close.

Walk me through performing a 12-lead EKG.

What they are checking: Whether they can place leads correctly and get a clean tracing.

How do you feed a patient who has trouble swallowing?

What they are checking: Whether they follow diet orders and swallow precautions to prevent choking.

How do you keep patients safe from falls on a busy day shift?

What they are checking: Whether they use bed alarms, keep items within reach and round regularly.

Practice this interview out loud.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $19.71 - $28.58 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Position : Patient Care Technician - Cardiac Telemetry 7/Neuro Step Down • Location : Edward Hospital ; Naperville, IL • Full Time: 36 hour work week • Hours : Day Shift: 6:30 am - 7:00 pm Rotating Holidays/Weekends What you will do: The Patient Care Tech, under the directions of a Registered Nurse (RN) and, according to established procedures, performs patient care tasks and patient care procedures necessary to provide for the care, comfort and safety of patients. What you will need: • Education: N/A • Certification: Current CPR Certification issues by either American Heart Associates or American Red Cross • Experience: Successful completion of an accredited nursing assistant training course or minimum six months of previous patient care experience or equivalent or completion of one nursing clinical rotation • Successful completion of care Companion Course within six months of hire when course is required by the department. • Unique or Preferred Skills: Excellent interpersonal skills including teamwork, ability to prioritize, ability to receive and follow through on directions. Benefits (For full time or part time positions): • Premium pay such as shift, on call, holiday and more based on an employee’s job( for eligible positions) • Incentive pay for select positions • Opportunity for Annual increases based on performance • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, and Vision options • Tuition Reimbursement • Free Parking at designated locations • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

Apply at Endeavor Health