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Patient Care Tech - Naperville ED - Day Shift

Endeavor Health · Naperville, IL · $19.71–$28.58 an hour · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The emergency department at Edward Hospital moves fast. Tell me about a time you worked in a setting where priorities changed minute to minute.

What they are checking: Whether they stay focused and useful when the plan keeps changing.

Tell me about a time you received direction you didn't fully understand. How did you handle it?

What they are checking: Whether they ask clarifying questions instead of guessing on patient care tasks.

You'll be doing 12-hour shifts with rotating weekends and holidays. What keeps you going late in a long shift?

What they are checking: Whether they have the stamina and habits to stay careful through long ED shifts.

Tell me about a time you helped calm a scared or angry patient.

What they are checking: Whether they can de-escalate gently in a setting where people arrive frightened or in pain.

What would you do

A nurse asks you to get vitals on a new patient while another patient's family is asking you for water and a blanket. What do you do?

What they are checking: Whether they put clinical tasks first and still acknowledge the family politely.

If you have EMT-B experience, how will it help here, and what will you have to unlearn working under an RN?

What they are checking: Whether they can use their skills while staying inside a PCT's scope and taking direction from nurses.

A confused patient keeps trying to get off the stretcher. What do you do?

What they are checking: Whether they protect patient safety calmly and know when to alert the nurse.

About the work

What vital sign results would make you go find the nurse right away?

What they are checking: Whether they know abnormal ranges and escalate quickly instead of just charting the number.

Walk me through how you'd do an EKG on a patient with chest pain.

What they are checking: Whether they can do common ED tasks correctly and know chest pain EKGs are time-critical.

How do you protect yourself and your patients from infection when someone comes in with an unknown illness?

What they are checking: Whether they use isolation precautions and PPE correctly every time.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $19.71 - $28.58 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights • Position : Patient Care Technician • Location : Edward Hospital • Full Time: 36 hours per week • Hours : Night Shift (11am-11:30pm) Rotating Holidays/Weekends Required What you will do: The Patient Care Tech, under the directions of a Registered Nurse (RN) and, according to established procedures, performs patient care tasks and patient care procedures necessary to provide for the care, comfort and safety of patients. What you will need: • Education : N/A • Certification : Current CPR Certification issues by either American Heart Associates or American Red Cross • Preferred Certification : EMT-B Certification • Experience : Successful completion of an accredited nursing assistant training course or minimum six months of previous patient care experience or equivalent or completion of one nursing clinical rotation or successful completion of EMT-B course • Successful completion of care Companion Course within six months of hire when course is required by the department. • Unique or Preferred Skills : Excellent interpersonal skills including teamwork, ability to prioritize, ability to receive and follow through on directions. Benefits (For full time or part time positions): • Premium pay such as shift, on call, holiday and more based on an employee’s job( for eligible positions) • Incentive pay for select positions • Opportunity for Annual increases based on performance • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, and Vision options • Tuition Reimbursement • Free Parking at designated locations • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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