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Patient Safety Observer - Central Resource Team - Nights

Endeavor Health · Naperville, IL · $17.35–$24.29 an hour · Full time

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This job means staying in a patient's room and keeping them in sight all night, from 6:30 p.m. to 7 a.m. How do you stay alert for that long?

What they are checking: Whether they have real strategies to stay awake and attentive, because one lapse can mean a fall or self-harm.

Tell me about a time you calmed someone who was upset just by talking and listening.

What they are checking: Whether they can offer comfort and patience, which is much of what this role gives patients.

Tell me about a time you had to follow instructions exactly, even when you thought another way might work.

What they are checking: Whether they follow safety protocols closely and raise concerns through the right person.

What would you do

Your patient keeps asking you to step out so they can have privacy in the bathroom. What do you do?

What they are checking: Whether they keep constant observation as instructed while still protecting the patient's dignity.

Your patient starts saying things that worry you, like they don't see the point anymore. What do you do?

What they are checking: Whether they report statements of self-harm to the nurse right away instead of trying to handle it alone.

You need a bathroom break, but no one has come to relieve you. What do you do?

What they are checking: Whether they never leave the patient alone and know to call the nurse for coverage.

Your patient is going down for a CT scan. What's your job during the trip and the test?

What they are checking: Whether they stay with the patient unless the person doing the test tells them otherwise.

As part of the central resource team you'll work on different units each night. How do you get the information you need at the start of each assignment?

What they are checking: Whether they ask for a clear handoff about the patient's risks and the reason they need watching.

About the work

What signs would tell you a patient is becoming more anxious or agitated?

What they are checking: Whether they notice early warning signs like pacing, raised voice or clenched fists before things escalate.

What items in a room could be dangerous for a patient at risk of hurting themselves?

What they are checking: Whether they think about cords, sharp objects and other hazards that need removing from the room.

Practice this interview out loud.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $17.35 - $24.29 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Position: Patient Safety Observer - Central Resource Team • Location: Edward Hospital - Naperville, IL • Full Time: 0.9 FTE - 36 hour work week • Hours: Nights: 6:30pm-7:00am What you will do: Under direct supervision of the department manager, clinical leader or charge nurse, observes and monitors the condition of patients. Provides patients in need of supervision compassionate and caring attention while ensuring a safe environment. • Protects the patient’s safety. • Positions themselves in their assigned patient’s room to maintain constant visual observation of the patient. Ensures patient is never alone or out of sight of a direct caregiver unless instructed otherwise. • Accompanies the patient for testing or procedures and remains with patient unless directed otherwise by the person performing the test or procedure. • Observes the patient for increased anxiety, escalating behavior, changes in mental condition. and immediately relays this information to the nurse. • Listens to patient for signs of worry or concern or if patient symptoms are worsening. Immediately relays information to the staff so that further action can be taken if necessary. • Provides comfort and compassion for the patient while ensuring their safety. Follows staff directives as it relates to patient mobility, etc. and what to observe, what to report and to whom this information should be reported. • Maintains accurate and legible records as directed. • Maintains professional behavior while sitting with patient; i.e., no use of personal cell phones, sleeping, engaging in conversation with other staff members or leaving patient unattended. • Educates patient and family as to role and expectations of unit as directed by the nurse. • Demonstrates appropriate communication skills and behaviors with patient as required. • Maintains the privacy and security of all confidential and protected health information. Uses and discloses only that information which is necessary to perform the function of the job. • Regular on-time & on-site attendance, due to patient care needs, is an essential function of this position. What you will need: • High School Diploma or GED • Ability to read, to exchange information with patients and others, and/or to do basic arithmetic. • Basic level of analytical ability to read and understand simple instructions, enter data into logs, charts, records, maintain files, etc. • Basic level of communication skills to exchange information on factual matters, understand and transmit instructions, and perform other duties that require basic communication skills. • Patience and compassion for such tasks as listening to patient worries & concerns. • Physical stamina to remain alert, awake and attentive to patient, regardless of assigned shift. • Care Companion class completion, which includes on-the-job training, within two weeks of position start date. • Must be available to work assigned shifts. • Work is performed under close supervision or in accordance with specific and detailed instruction or procedures. • Work is generally performed in a clinical environment where employee must adhere to unit and patient-specific safety and infection control precautions. • Work requires the ability to lift and position patients, and the ability to work in a confined area for two or more hours. Benefits (For full time or part time positions): • Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions) • Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions) • Incentive pay for select positions • Opportunity for annual increases based on performance • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, Pet and Vision options • Tuition Reimbursement • Free Parking • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off and Holiday Pay • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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