JobsAdvocate Health

Patient Equipment & Transporter Evening

Advocate Health · West Allis, WI

Posted Sep 17, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to move a patient who was anxious or in pain. How did you handle it?

whether the candidate combines physical task focus with attentiveness to patient comfort and emotional state

Tell me about a time you had a heavy workload with several transport requests at once. How did you decide what came first?

prioritization skill and composure under a busy, fast-paced schedule

Tell me about a time you dealt with a frustrated or rude patient or family member. What did you do?

customer service temperament in a stressful hospital setting

Tell me about a time you had to keep something confidential even when it might have been easy to share.

whether they grasp patient privacy expectations beyond just saying the right words

Technical

Walk me through how you would check a patient's identity before transporting them.

whether they understand the wristband-to-ticket verification process and treat it as non-negotiable

How would you find the best route to get a patient from a hospital room to an outpatient imaging area you're less familiar with?

practical problem-solving and willingness to ask or use available resources rather than guess

Describe how you'd clean and inspect a wheelchair or stretcher before and after use.

whether they actually know infection control basics and take equipment turnaround seriously

How comfortable are you being around blood, bodily fluids, or patients with contagious conditions on a regular basis?

realistic self-assessment of the physical and exposure demands of the job

What does using proper body mechanics mean to you, and why does it matter on a job like this?

basic physical safety awareness for repeated lifting and moving throughout a 95 percent walking shift

Situational

Say you're moving a patient and you notice their breathing has changed or they seem confused. What do you do right then?

whether they know to stop and alert clinical staff immediately rather than trying to handle it themselves

You're assigned to transport a patient who weighs more than 35 pounds over what you can safely lift alone, and no one else is around to help. What do you do?

judgment around safe patient handling policy versus pressure to just get the job done

If you noticed a piece of transport equipment was damaged or not working right, what would you do with it?

whether they follow reporting procedures instead of using or hiding faulty equipment

This shift runs noon to 8:30 with rotating weekends and holidays. What has your experience been working evening or rotating shifts like this?

reliability and honest fit with the specific schedule demands

You're asked to pick up patient medication for delivery. What would make you double check before you take it?

attention to detail and understanding of limits, like not handling controlled substances

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The full job description

As published by Advocate Health.

Department: Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: 12pm-8:30pm with every other weekend and 3 holidays per year required. Schedule subject to change based on department need. Pay Range: $18.85 - $28.30 Major Responsibilities: • Lifts and transports patients to and from wheelchairs, stretchers or beds, properly positioning and securing patient using proper body mechanics. Ensures the comfort of the patient by being attentive, offering blankets. Follows all posted precaution signs. • Transports patients to their destinations. May also be responsible for transporting other items such as patient belongings, specimens, carts, wheelchairs and other equipment to their destinations. • Contacts clinical staff immediately regarding changes to a patient's condition, or if an issue arises with patient's equipment during transport. • Verifies and documents correct patient identification by comparing information from the printed ticket to ride to patient wristband. • Using electronic software, the transporter will track when assignments are initiated, completed, delayed, or cancelled, • Collects and returns equipment to the proper holding areas. Disinfects and inspects transport equipment before and after use. Maintains equipment and reports equipment in need of repair. • Maintain appropriate confidentiality of patient information at all times. • May be responsible for collection of patient equipment from soiled utility rooms. • May be responsible for pick-up and delivery of patient medication, excluding controlled substances. Licensure, Registration, and/or Certification Required: • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required. Education Required: • No Formal Education. Experience Required: • No experience required. Knowledge, Skills & Abilities Required: • Excellent Communication Skills • Demonstrated experience in customer service • Satisfactory completion in safe patient handling for transporters within one month of start date. • Ability to assess status of equipment to ensure it is in safe working condition. • Ability to assess and determine the best routes within hospital to reach desired destinations. Physical Requirements and Working Conditions: • Must be able to walk up to 95% of the workday. • Must be able to sit, stand, walk, lift, squat, bent and twist at various times throughout the workday. • Exposed to blood and body fluids, contagious diseases, biohazrardous materials and radiation hazards throughout the workday, therefore, protective clothing must be worn as necessary. • Must be able to operate all equipment necessary to perform the job, including repetitive use of feet required in working with surgical carts. • Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other team member, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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