JobsAdvocate Health

Patient & Equipment Transporter Days

Advocate Health · West Allis, WI

Posted Sep 17, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to comfort or calm down a patient who was scared or in pain while you were moving them somewhere.

whether the candidate shows genuine bedside manner and patience with vulnerable people, not just task focus

Tell me about a time you worked with someone difficult or impatient, maybe a coworker or a family member, and how you kept things professional.

customer service temperament under stress since this role has constant contact with patients and staff

Tell me about a time you noticed a piece of equipment, like a wheelchair or stretcher, wasn't working right. What did you do about it?

follow-through on equipment inspection and reporting rather than ignoring small problems

This job has you on your feet walking most of the shift, lifting, bending, twisting. How have you handled physically demanding work before?

realistic self-awareness about physical stamina and whether they've sustained similar work

Tell me about a time you had to keep something confidential even though it might have been tempting to share it.

reliability around patient privacy and HIPAA-type discretion

Technical

Walk me through exactly how you would move a patient from a bed onto a stretcher using proper body mechanics.

basic knowledge of safe patient handling technique and whether they take physical safety seriously

How do you double check that you have the right patient before you move them anywhere?

attention to the identification process comparing ticket to wristband, since ID errors are a serious safety risk

A patient needs to be lifted and they weigh more than 35 pounds and cannot help with the movement. What's your process?

knowledge of when to use lift equipment and get a second team member instead of doing it alone

You're picking up equipment from a soiled utility room. Walk me through how you'd handle that safely.

understanding of infection control and personal protective practices around biohazard exposure

How do you keep track of your assignments when things get busy, delayed, or canceled throughout the day?

comfort with using tracking software and organizational skills under a high volume of tasks

Situational

Say you're transporting a patient and you notice their breathing has changed or they look pale. What do you do right then?

judgment about escalating clinical concerns immediately rather than continuing the task

You have two transport requests at the same time, one is a discharge and one is a stat trip to imaging. How do you decide which one to do first?

prioritization skills and understanding of urgency in a hospital environment

How would you go about learning the fastest and safest routes through a hospital this size, especially early on?

problem solving and spatial reasoning for navigating a large facility efficiently

You're asked to work a holiday or an extra weekend shift on short notice. How do you usually handle that kind of request?

flexibility with the every-other-weekend and holiday schedule this role requires

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: 8am-4:30pm with every other weekend and 3 holidays per year. Schedule subject to change based on department need. Pay Range: $18.85 - $28.30 Major Responsibilities: • Lifts and transports patients to and from wheelchairs, stretchers or beds, properly positioning and securing patient using proper body mechanics. Ensures the comfort of the patient by being attentive, offering blankets. Follows all posted precaution signs. • Transports patients to their destinations. May also be responsible for transporting other items such as patient belongings, specimens, carts, wheelchairs and other equipment to their destinations. • Contacts clinical staff immediately regarding changes to a patient's condition, or if an issue arises with patient's equipment during transport. • Verifies and documents correct patient identification by comparing information from the printed ticket to ride to patient wristband. • Using electronic software, the transporter will track when assignments are initiated, completed, delayed, or cancelled, • Collects and returns equipment to the proper holding areas. Disinfects and inspects transport equipment before and after use. Maintains equipment and reports equipment in need of repair. • Maintain appropriate confidentiality of patient information at all times. • May be responsible for collection of patient equipment from soiled utility rooms. • May be responsible for pick-up and delivery of patient medication, excluding controlled substances. Licensure, Registration, and/or Certification Required: • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 6 months unless department leader has determined it is not required. Education Required: • No Formal Education. Experience Required: • No experience required. Knowledge, Skills & Abilities Required: • Excellent Communication Skills • Demonstrated experience in customer service • Satisfactory completion in safe patient handling for transporters within one month of start date. • Ability to assess status of equipment to ensure it is in safe working condition. • Ability to assess and determine the best routes within hospital to reach desired destinations. Physical Requirements and Working Conditions: • Must be able to walk up to 95% of the workday. • Must be able to sit, stand, walk, lift, squat, bent and twist at various times throughout the workday. • Exposed to blood and body fluids, contagious diseases, biohazrardous materials and radiation hazards throughout the workday, therefore, protective clothing must be worn as necessary. • Must be able to operate all equipment necessary to perform the job, including repetitive use of feet required in working with surgical carts. • Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other team member, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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