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Patient Care Technician (PCT) - Trauma/Surgical Services

ThedaCare · Neenah, WI · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This unit in Neenah cares for trauma and surgical patients. What draws you to that kind of work?

What they are checking: Genuine interest in a fast, physically demanding unit with patients who may have serious injuries.

Tell me about a time you worked as part of a team during a busy or stressful shift.

What they are checking: Whether they pitch in, communicate well and stay calm when the unit is stretched.

How do you take care of your own body during a physical shift with heavy lifting?

What they are checking: Use of lift equipment and safe body mechanics, which prevent staff injuries on trauma units.

What would you do

A trauma patient becomes confused and tries to climb out of bed. What do you do?

What they are checking: Immediate safety response and reporting to the nurse, since new confusion can signal a serious change.

How do you care for a patient who is scared or angry about how they got hurt?

What they are checking: Emotional sensitivity with trauma patients, who may be dealing with fear, grief or legal stress.

A family member asks you about the patient's test results. How do you respond?

What they are checking: Knowing what is outside their role and directing clinical questions to the nurse or provider.

About the work

How do you safely reposition a patient with fractures or spinal precautions?

What they are checking: Safe handling techniques and knowing when to get more help to avoid injuring the patient or themselves.

What changes in a patient's condition would you report to the nurse right away?

What they are checking: Recognizing warning signs like new confusion, low oxygen, fast heart rate or bleeding.

How do you prevent pressure injuries in a patient who cannot move much on their own?

What they are checking: Knowledge of turning schedules, skin checks and positioning, which PCTs often lead in practice.

Walk me through how you collect a specimen and make sure it is labeled correctly.

What they are checking: Accuracy with labeling at the bedside, since mislabeled specimens can lead to wrong treatment.

Practice this interview out loud.

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The full job description

As published by ThedaCare.

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits , with a whole-person approach to wellness – • Lifestyle Engagement • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support • Access & Affordability • e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : Under the supervision of the LPN, RN, or nurse leader, the Patient Care Tech (PCT) performs patient-centered, evidence-based nursing care activities to meet the physical and psychosocial needs of the patient. Through collaborative practice with all members of the care team, is responsible for patient outcomes that meet the high quality of care provided by ThedaCare. Contributes to the goals of the department by being accountable for the delivery of compassionate, safe care and demonstrated commitment to continuous growth and professional development. Job Description: SCHEDULE : • Full time, benefits eligible • 30 hrs/week • Day shift (5:30am-6:00pm) • Every 3rd weekend • Holiday rotation KEY ACCOUNTABILITIES: • Performs delegated patient care activities using evidence-based practice and specific competencies for the patient population served. • Checks patients’ vital signs, height, and weight, as needed, based on patient type. • Provides compassionate care and listens to patients’ concerns and guides them by answering any questions or concerns. • Identifies and escalates changes in patient status or patient risks to prevent crisis. • Collects clinical data and information on patients and reports to care team. • Repositions, transfers, ambulates and transports patients. • Assists patients with basic needs (such as hygiene, eating, using the restroom, and dressing). • Obtains and reports patient intake and output. • Performs electrocardiograms (ECGs) as directed. • Performs phlebotomy and specimen collection. • Provides care that is age appropriate, culturally specific, and developmentally appropriate in an environment that promotes patient safety. • Demonstrates professional and therapeutic relationships with patients, families, team members, and providers. QUALIFICATIONS: • High School diploma or GED preferred• Must be 18 years of age required expect for Peabody Manor, The Heritage or Juliette Manor • Previous healthcare experience preferred • American Heart Association HealthCare Provider Life Support (BLS) PHYSICAL DEMANDS: • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of fifty (50) pounds without assistance • Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties • Manual dexterity and hand-eye coordination to perform patient care procedures WORK ENVIRONMENT: • Frequent exposure to sharp objects and instruments • Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock • Occasional high noise level in work environment • Standing and/or walking for extended periods of time • Transporting, transferring, positioning patients and/or equipment from one location to another; little likelihood for injury if proper body mechanics and procedures are followed • Possible exposure to communicable diseases, hazardous materials, and pharmacological agents • Occasional contact with aggressive and or combative patients Position requires compliance with department specific competencies. . Scheduled Weekly Hours: 30 Scheduled FTE: 0.75 Location: ThedaCare Regional Medical Center - Neenah - Neenah,Wisconsin Overtime Exempt: No Worker Shift Details: Days

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