Jobs › Shirley Ryan AbilityLab

Patient Care Technician - Brain Innovation Center (23rd Floor), Full Time, Days

Shirley Ryan AbilityLab · Chicago, IL · $17.05–$27.45 an hour · Full time

Posted Jul 20, 2026 · We last checked this listing on Oct 6, 2026

Apply at Shirley Ryan AbilityLab

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you noticed a patient seemed different than usual and what you did.

What they are checking: Whether they report subtle changes promptly, which can signal a medical problem in brain injury patients.

This role is 32 hours a week. How do you stay up to speed on patient changes between your shifts?

What they are checking: Whether they take report seriously and catch up on changes from days they were off.

Tell me about a time a family member was worried about their loved one. How did you help?

What they are checking: Whether they show compassion to families and know when to bring the nurse into the conversation.

What would you do

A patient with a brain injury keeps asking the same question every few minutes. How do you respond?

What they are checking: Whether they stay patient and kind and understand repetition is part of the injury, not a choice.

A patient becomes agitated and tries to hit you during care. What do you do?

What they are checking: Whether they protect themselves and the patient, step back calmly and get the nurse involved.

How do you communicate with a patient who can understand you but can't speak clearly?

What they are checking: Whether they find patient ways to communicate and avoid talking down to the person.

About the work

In the Brain Innovation Center, many patients have trouble with memory or judgment. How do you keep them safe during evening care?

What they are checking: Whether they understand fall and safety risks for patients who may not remember their own limits.

How do you help a stroke patient who has weakness on one side get dressed?

What they are checking: Whether they know practical techniques like dressing the weaker side first and encouraging independence.

How do you help a patient eat safely when they have swallowing problems?

What they are checking: Whether they follow diet and swallow precautions like positioning and pacing to prevent choking.

Evening shifts are often when patients get more confused. Why do you think that is, and what helps?

What they are checking: Whether they know about late-day confusion and use calm routines and lighting to reduce it.

Practice this interview out loud.

Offer builds a real interview for this exact role at Shirley Ryan AbilityLab from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Shirley Ryan AbilityLab.

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together. Job Description Summary The Patient Care Technician provides basic daily care to patients and support of significant others. Performs various service duties and routine technical tasks such as assisting patients with basic hygiene and daily living activities. Maintains patient care areas in a clean and orderly condition. Provides nursing care, which is appropriate for the age and development of the patient. The Patient Care Technician consistently demonstrates support of the SRAlab statement of Mission and Philosophy by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Patient Care Technician demonstrates SRAlab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and SRAlab Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties. Job Description The Patient Care Technician: • Performs various activities in the treatment and care of patients, including routine hygiene care., ingestion of food and fluids, elimination of body wastes, mobilization, and dressing/undressing. • Performs and records routine technical tasks as authorized, such as collecting routine specimens, taking vital signs, collecting and recording intake and output and blood glucose, giving suppositories, performing intermittent catheterization, measuring bladder volume, hanging gastric feedings, and escorting patients. • Collects and reports pertinent physiological, psychological, and functional data based on patient plan of care or patient need. • Orients the patient and family to the environment, therapeutic activities, and potential safety hazards and prevention strategies as identified by the registered nurse. • Incorporates factors related to safety into delivery of patient care as directed by the registered nurse. • Implements interventions consistent with the plan of care as directed by a registered nurse. • Observes patients and reports reactions or changes in patient condition to registered nurse. • Assists in transferring patients and patient care equipment to other specified areas. • Documents functional care, procedures, and other quantitative values in nursing database. • Assists in monitoring supply needs to ensure adequate inventory at bedside. • Performs all other duties that may be assigned in the best interest of SRAlab. Reporting Relationships: • Reports directly to the Nurse Manager or designee. • Reports indirectly to registered nurse involved with care of patients. Knowledge, Skills & Abilities Required: • High school diploma or equivalent required. • CNA Certification or current enrollment in an accredited nursing program required. • Work requires successful completion of the Patient Care Technician orientation. • Demonstrates competency in applying the principles of the growth and development of infant, child, adolescent, young adult, middle-aged adult and geriatric patients. • Communicates effectively using timely verbal, non-verbal and written communication. • Proactively takes ownership for serving the customer, team, and organization for achieving goals and for resolving problems. • Willingly adapts to changing work demands and work environment. • Demonstrates critical thinking skills and makes sound judgments to monitor and respond to patient needs or changes in condition. • Anticipates assesses and addresses the needs of patients, internal and external customers to positively influence the patient/customer experience (directly or indirectly). • Ability to transfer and position patients, consistent with lifting up to 35 lbs. Working Conditions: • Normal patient care environment with little or no exposure to dust or extreme temperature. • Exposure to moderately adverse working conditions in performing certain patient care activities. • Occasional exposure to infectious diseases when working with patients. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Pay and Benefits*: Pay Range: $17.05 - $27.45 Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits *Benefits and benefits’ eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role. Equal Employment Opportunity Employer Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law. EEO is the Law | EEO is the Law - Know Your Rights | View our Full Policy Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.

Apply at Shirley Ryan AbilityLab