Jobs › Boyd Group (Gerber Collision)

Parts Coordinator

Boyd Group (Gerber Collision) · Schaumburg, IL · $17.00–$22.00 an hour

Posted Sep 9, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

How do you keep the parts area organized so techs can find what they need quickly?

What they are checking: Whether they set up storage that supports fast, accurate dispatch to technicians.

Tell me about a time you had to deal with a vendor that kept making mistakes. How did you handle it?

What they are checking: Whether they hold vendors accountable while keeping a working relationship.

Why does the parts role matter to the customer experience?

What they are checking: Whether they see that parts delays and errors directly affect when customers get their cars back.

What would you do

A part arrives damaged or wrong and the car is due in two days. What do you do?

What they are checking: Whether they act fast to return and reorder and keep the production team informed.

A technician says a part is missing from a kit you staged. How do you respond?

What they are checking: Whether they solve the problem quickly and look at how it happened without getting defensive.

How do you prioritize parts orders when the production schedule changes?

What they are checking: Whether they adjust ordering to match the shop's workflow and delivery dates.

About the work

Walk me through how you'd order, receive and check in parts for a repair order.

What they are checking: Whether they have an organized process that gets the right parts on time with fewer errors.

How do you check that parts received match what the estimate calls for?

What they are checking: Whether they verify part numbers and condition before the tech starts, which avoids delays.

How do you handle parts returns and credits so the shop doesn't lose money?

What they are checking: Whether they track returns closely, since missed credits add up to real losses.

Have you used a repair management or parts ordering system? Which ones?

What they are checking: Whether they can work in the systems the shop uses to manage parts.

Practice this interview out loud.

Offer builds a real interview for this exact role at Boyd Group (Gerber Collision) from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Boyd Group (Gerber Collision).

Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass , our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success? Apply today. Our Commitment: The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description: The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs. Key Job Responsibilities • Ensure consistent execution of WOW (Wow Operating Way) plan. • Communicate all customer requests and needs to appropriate team members. • Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop. • Ensure timely parts distribution to the shop in accordance with the production schedule. • Enter all parts invoices into the recommended Management Information System (MIS). • Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members. • Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report). • Ensure invoices and credit memos are posted and filed/scanned in a timely manner. • Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins. Education and/or Experience Required • High School Diploma or equivalent • 1-3+ years of experience working with automotive parts (auto body parts is a bonus) • Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations • I-Car Registered (working towards Gold Class certification) Required Skills/Abilities ​ • Communicate effectively, both verbally and in writing • Strong attention to detail and a high degree of accuracy. • Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure • Working knowledge of vehicle repairs practices • Management Information System: Summit, Repair Centre • Working Knowledge of: Mitchell, Audatex • Parts sourcing: Car-part, Progi, APU, LKQ B2B • Solid problem-solving abilities • Above average computer proficiency • Above average organizational skills • Ability to keep up and succeed in a fast-paced working environment • Ability to work well with others and achieve common goals • Other duties as assigned Other Requirements • Frequently required to bend, crouch, reach, handle tools • Lift in excess of 50 lbs. of materials Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: • Annual Paid Time Off (PTO) plans • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week • 6 paid holidays annually • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 • 401(k) Retirement Plan with company match • Employer Paid Short-Term Disability & Life Insurance • Additional Voluntary Life Insurance • Continuing Education Opportunities • Free Prescription or Non-Prescription Safety Glasses annually • Annual Voluntary Uniform Stipend • Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: Pay: $17 - $22hr Compensation is commensurate with skill, education and experience.

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