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Parts Assistant

Sunbelt Rentals · Morris, IL · $18.99–$26.11 an hour · Full time

Posted May 20, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you made an error with an order or a count. How did you catch it and fix it?

What they are checking: Whether they own mistakes and fix the process, which matters in a role built on accuracy.

What's your approach to keeping a parts room organized so anyone can find things?

What they are checking: Whether they care about organization, which saves the shop time every single day.

Tell me about a time you worked closely with a team that depended on you to keep moving.

What they are checking: Whether they understand that mechanics wait on them and act with urgency to support the shop.

How do you feel about lifting boxes, receiving freight and occasionally running parts to another location?

What they are checking: Whether they are ready for the physical and logistical side of the job, not just the desk.

What would you do

You'll handle parts requests from shop mechanics, customers and other branches. How do you keep track of who needs what when several requests come in at once?

What they are checking: Whether they have a system for prioritizing and tracking requests so nothing gets lost.

A mechanic needs a part to get a machine back on rent today, and we don't have it. What do you do?

What they are checking: Whether they think about other branches, vendors and expediting instead of just saying it's out of stock.

A customer at the counter is upset that a part they ordered isn't in yet. How do you handle that conversation?

What they are checking: Whether they stay calm and give honest updates rather than overpromising to make the moment easier.

About the work

What experience do you have looking up parts by model and serial number, or using parts catalogs and diagrams?

What they are checking: Whether they can find the right part number, since ordering the wrong one wastes days and money.

How do you make sure inventory counts in the system match what's actually on the shelf?

What they are checking: Whether they understand receiving, counting and logging habits that keep inventory accurate.

How comfortable are you with computers, spreadsheets and inventory software?

What they are checking: Whether they can learn the branch's systems quickly and keep records clean.

Practice this interview out loud.

Offer builds a real interview for this exact role at Sunbelt Rentals from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Sunbelt Rentals.

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Parts Assistant Are you seeking an entrepreneurial, empowering workplace that allows you to: • Develop a career track • Leverage your current skills while developing new skills • Work with an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Parts Assistant. As a Parts Assistant, you will be responsible for handling of parts requests for shop mechanics, customers and other branches. DUTIES & RESPONSIBILITIES: • Supplies shop mechanics with needed service and repair parts from inventory. • Handles walk in and telephone customer requests for parts • Assists other SBR branches in finding needed parts via the Case and Smart Equip program. • Stocks parts and keeps department in good order so that parts are easily found and safety standards observed. • Completes and processes purchase orders to order parts for the group and/or customers. • Performs other duties as assigned by the manager. • Ability to work efficiently in a fast-paced environment QUALIFICATIONS: • High School Diploma • Knowledge of equipment and parts used in the construction industry is useful • Parts department experience desirable • Communication skills • Simple computer operations • Personal and professional integrity • Well organized & Self-motivated • Detail oriented • Customer service oriented • Shipping and receiving of parts • Receive and complete telephone/walk in orders for parts • Examine and determine replacement parts required • Prepare sales slips • Receive payments • Maintain parts displays/showroom • Assist in keeping parts area clean and orderly • Counter fill in at other locations • Will be required to bend, pull, and climb as well as lifting of 50 lbs. • Operate a forklift to load and unload parts The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class. Base Pay Range: $18.99 - 26.11 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes: • Health, Dental and Vision plans • 401(k) Match • Volunteer time off • Short-term and long-term disability • Accident, Life and Travel insurance, as well as flexible spending • Tuition Reimbursement Options • Employee Assistance Program (EAP) • Length of Service Awards You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement): • 12-25 vacation days depending on years of service • 5 sick days • 6 holidays • 2 half day holidays • 2 floating holidays • 1 inclusion day • 1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.

Apply at Sunbelt Rentals