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Part Time Teller - Frankfort, IL

Wintrust · Frankfort, IL · $19.00–$21.00 an hour · Part time

Posted Jul 27, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This is a part-time role. Tell me about your availability and how you'd handle busy times like Saturdays or paydays.

What they are checking: Whether they are reliable for the shifts the branch actually needs.

Tell me about a time you handled money or a register at a past job.

What they are checking: Whether they already have careful cash-handling habits.

How do you make sure you follow every step of a procedure, even on repetitive tasks?

What they are checking: Whether they stay focused and accurate when work becomes routine.

Tell me about a time you made a mistake at work. How did you handle it?

What they are checking: Whether they own mistakes quickly, which matters a lot when handling money.

What do you think great customer service looks like at a community bank in Frankfort?

What they are checking: Whether they would give friendly, personal service that makes regular customers feel known.

What would you do

Your cash drawer is over by fifty dollars at closing. What do you do?

What they are checking: Whether they report any difference, over or short, rather than assuming it does not matter.

A customer is rude to you because the line was long. How do you respond?

What they are checking: Whether they can stay calm and kind while serving the customer well.

A customer asks for a large cash withdrawal and says not to file any paperwork. What do you do?

What they are checking: Whether they understand reporting rules exist and that a request to avoid them is a red flag.

A customer asks about opening a savings account for their kid. What do you do?

What they are checking: Whether they know when to refer customers to a banker and make that handoff warm.

About the work

What would make you suspicious that a check might be fake?

What they are checking: Whether they would notice warning signs and ask for help instead of just processing it.

Practice this interview out loud.

Offer builds a real interview for this exact role at Wintrust from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Wintrust.

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Chicago’s Bank® as a Part-Time Teller! Why join us? • An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years) • Competitive pay and annual discretionary bonus eligible • Comprehensive benefit package (for eligible employees) including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few • Family-friendly work hours • With 200+ community bank locations, we offer opportunities to grow and develop in your career • Promote from within culture What you’ll do: • Process a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balance these transactions • Operate a teller drawer to serve customers and bank personnel in lobby or drive up. • Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel. • Develop skills to recognize potential fraud and report to management as necessary. Comply with all department, bank and regulatory policies and procedures. Uphold established Wintrust culture. • May be responsible for bank opening/closing and may be required to participate in community events. Qualifications: • Minimum 6 months of experience in cash handling or customer service • High school degree or GED required • Travel between branches may be necessary • Must be available to work all shifts including Saturdays • Must be able to lift up to 50 lbs • Must be able to stand for long periods of time Benefits: Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance Compensation: The estimated hourly rate for this role is $19.00-$21.00, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate’s qualifications, skills, and experience. #LI-Onsite From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

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