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Part Time Teller- Delafield, WI

Wintrust · Delafield, WI · $19.00–$21.00 an hour · Part time

Posted Sep 15, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

You'd be asked to recognize cross-sell opportunities and pass customers to the right person. How do you do that without sounding like you're selling?

What they are checking: Whether they can refer customers to other services naturally and helpfully, since the role expects referrals without making customers feel pressured.

Tell me about a customer who was angry with you over something you couldn't change.

What they are checking: Whether they stay calm and kind with an upset customer when they can't change the outcome, which happens regularly at a teller window.

The posting says you may be responsible for opening or closing the branch. What does that responsibility mean to you?

What they are checking: Whether they understand the trust and security responsibility of opening or closing a branch, since that role protects people, cash and the building.

What would you do

Your drawer is short forty dollars at close. What do you do?

What they are checking: Honesty and the discipline to report rather than cover it

A customer wants to cash a check and something about their identification doesn't look right. How do you handle it?

What they are checking: Whether they can follow identification rules firmly while staying polite, because protecting customers from fraud matters even when the conversation is uncomfortable.

You must be available to work all shifts including Saturdays, and travel between branches may be necessary. Does that work for you?

What they are checking: Whether they can genuinely work every shift, including Saturdays, and travel between branches, so scheduling problems don't surface after they start.

The role requires lifting up to fifty pounds and standing for long periods. How does that sit with you?

What they are checking: Whether they can comfortably meet the physical demands of lifting and long standing, asked plainly so there are no surprises after they start.

The posting asks for at least six months of cash handling or customer service experience and a high school diploma, with an estimated hourly rate of $19.00 to $21.00. Does that work for you?

What they are checking: Minimum requirements and posted pay, confirmed before either side goes further

About the work

This is a part-time teller position in Delafield. Walk me through how you balance a drawer at the end of a shift.

What they are checking: Whether cash handling is a routine they own or something someone checked for them

The job asks you to develop skills to recognize potential fraud and report it. What would make you suspicious about a transaction at the window?

What they are checking: Whether they can recognize signs of fraud at the window without treating customers as suspects, since tellers are often the bank's first line of defense.

Practice this interview out loud.

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The full job description

As published by Wintrust.

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.” Wintrust was founded with the idea to be the alternative to the big banks. We are looking for top talent to join Wisconsin’s Bank® as a Part-Time Teller! Why join us? • An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years) • Competitive pay and annual discretionary bonus eligible • Comprehensive benefit package (for eligible employees) including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few • Family-friendly work hours • With 200+ community bank locations, we offer opportunities to grow and develop in your career • Promote from within culture What you’ll do: • Process a variety of financial transactions (check cashing, withdrawals, deposits, loan payments, etc.) and accurately balance these transactions • Operate a teller drawer to serve customers and bank personnel in lobby or drive up. • Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel. • Develop skills to recognize potential fraud and report to management as necessary. Comply with all department, bank and regulatory policies and procedures. Uphold established Wintrust culture. • May be responsible for bank opening/closing and may be required to participate in community events. Qualifications: • Minimum 6 months of experience in cash handling or customer service • High school degree or GED required • Travel between branches may be necessary • Must be available to work all shifts including Saturdays • Must be able to lift up to 50 lbs • Must be able to stand for long periods of time Benefits: Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance Compensation: The estimated hourly rate for this role is $19.00-$21.00, along with eligibility to earn an annual bonus. Actual pay rate may vary based on several factors, such as a candidate’s qualifications, skills, and experience. #LI-ONSITE From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

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