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On-Call/PRN/Registry Security Officer - Night Shift (11:00pm-7:30am)

Shirley Ryan AbilityLab · Chicago, IL · Part time

Posted Sep 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This is an overnight shift from 11 p.m. to 7:30 a.m. What do you do to stay alert and patrol effectively?

What they are checking: Habits for staying awake and attentive when nights are quiet but risks are real.

Tell me about a time you had to write an incident report. What makes a good report?

What they are checking: Clear, factual reporting that holds up if reviewed later.

As a registry officer, how do you stay familiar with the building and procedures?

What they are checking: Self-direction in learning layout and emergency plans between shifts.

How do you treat patients and families with respect while still enforcing rules?

What they are checking: Balance between customer service and security, which the posting expects.

What would you do

A visitor arrives at 2 a.m. wanting to see a patient. How do you handle it?

What they are checking: Applying visitor rules firmly and kindly while protecting patients.

A patient with a brain injury is wandering toward an exit and is confused. What do you do?

What they are checking: Calm, respectful approach to confused patients in coordination with nursing.

You find a door propped open that should be locked. What do you do?

What they are checking: Taking action and reporting access problems instead of ignoring them.

What would you do if a fire alarm went off at 3 a.m.?

What they are checking: Knowledge of emergency response in a hospital where many patients cannot move themselves.

About the work

Walk me through how you patrol a hospital at night. What are you looking for?

What they are checking: Awareness of doors, access points, unattended items and unusual behavior that signal risk.

How do you de-escalate someone who is angry and yelling in the lobby?

What they are checking: Verbal de-escalation skills that resolve situations without force.

Practice this interview out loud.

Offer builds a real interview for this exact role at Shirley Ryan AbilityLab from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Shirley Ryan AbilityLab.

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together. Job Description Summary The Public Safety Officer is responsible for maintaining a secure environment at the front line of service. Ensures patients, employees, visitors, and guests are served and protected and that contents and assets of SRALab are secured. Patrols and identifies potentially harmful, dangerous or unsafe situations and ensures they are addressed. The Public Safety Officer will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Public Safety Officer will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties. Job Description The Public Safety Officer will: • Patrols assigned areas, searching for safety hazards, presence of unauthorized persons, and other potential sources of harm to persons or property. • Maintains secure facilities, ensuring entrances are locked as required, controlling authorized access to rooms and offices. • Responds to burglar, robbery and fire alarms disturbances, as well as suspicious persons, accidents, and other various public service calls. • Conducts preliminary investigation on complaints, incidents and accidents, and prepares written reports on activities and investigations. • Enforces all hospital safety and security rules and regulations as required including but not limited to smoking and parking policies. • Maintains departmental equipment, including uniforms and accessories, • Provides directions and general information to patients, visitors and staff, including assisting patients in and out of vehicles and wheelchairs when necessary. • Assists with transporting employee’s from SRALab to and from offsite garages, and authorized areas via security vehicle. • Assists with traffic control of the main driveway and parking garage including escorting patients, visitors, and employees to parking areas • Transports prescriptions, blood, gases, patient stats, and doctors’ orders as needed. • Performs all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab. Reporting Relationships • Reports directly to Security Shift Sergeants or Security Lieutenant Knowledge, Skills & Abilities Required • Completion of a high school diploma. • Minimum of 20 Hours Training outlined by the Illinois Department of Professional Regulation, or certification as a Peace Officer in the State of Illinois. • Security experience – 2 years preferred • Knowledge of security procedures, investigation techniques and reporting and public safety rules and codes. Three to six month’s orientation to acquire necessary familiarity with SRALab policies and procedures. • Strong interpersonal skills necessary to provide courteous assistance to employees, visitors, 1 year customer service experience • Ability to respectfully interact with all staff and patients or clients. • Ability to professionally confront and control potentially hostile persons. • Capable of providing effective assistance in restraining abusive or hostile persons. • Knowledge of proper body mechanics for transferring patients into and out of vehicles. • Ability to utilize Outlook, Cerner, Informacast, and C-Cure systems • Must have and maintain a valid State of Illinois Driver’s License or must commit to securing a valid State of Illinois Driver’s License within the first 6 months of employment. • Within the first 12 months of employment, must become Certified in IAHSS Beginner Course. • Prefer an associate degree in criminal justice or military experience. • Public Safety apprentice program available to internal candidates. Working Conditions • Normal office environment with some exposure to dust or extreme temperature. • Must be able to work in all weather conditions. • Able to lift up to 35 lbs. • Position to work as needed • Ability to climb, walk, run, and stand or sit for long periods. • Occasional risks to personal safety when confronting and restraining individuals. Pay and Benefits*: Pay Range: $20 per hour Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits *Benefits and benefits’ eligibility can vary by position. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Pay and Benefits*: Pay Range: 20.00 USD Hourly Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits *Benefits and benefits’ eligibility can vary by position. Benefits Learn about the benefits of working at Shirley Ryan AbilityLab, including vacation hour, healthcare plans, 401k and more. Benefits Equal Employment Opportunity Employer Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law. EEO is the Law | EEO is the Law - Know Your Rights | View our Full Policy Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.

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