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Office Coordinator

Service Corporation International · Rolling Meadows, IL · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

You support multiple teams at once. How do you keep track of requests so nothing falls through the cracks?

What they are checking: Whether they have a reliable system for tracking tasks from many people.

Tell me about a time you improved how an office ran day to day.

What they are checking: Whether they look for better ways of doing routine work and take initiative.

The posting talks about teamwork, respect, trust and communication. Tell me about a time you showed one of those at work.

What they are checking: Whether they can give a real example of the values the company says it hires for.

How do you stay calm and organized when the office gets busy?

What they are checking: Whether they handle pressure steadily so others can count on them.

What would you do

Two managers both need something urgent from you before noon. How do you handle it?

What they are checking: Whether they clarify real deadlines and communicate tradeoffs instead of silently missing one.

Neptune Society serves families after a death. How would you speak with a grieving caller who reaches you by mistake?

What they are checking: Whether they stay kind and helpful even when a call is outside their duties.

Supplies are running low and nobody told you. What do you do?

What they are checking: Whether they fix the immediate problem and set up a way to prevent it next time.

What does work-life balance mean to you, and how do you make sure your work still gets done?

What they are checking: Whether they value balance while still being dependable on the job.

About the work

What office tools and software are you most comfortable with?

What they are checking: Whether they can handle documents, spreadsheets and scheduling tools without a lot of training.

How do you handle confidential information, like customer or employee records?

What they are checking: Whether they understand privacy and keep sensitive information secure.

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The full job description

As published by Service Corporation International.

Our associates celebrate lives. We celebrate our associates. Work/ Life balance is as important to us as it is to you! We believe it is possible for our team members to be productive and enjoy a life outside of work! Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 40 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity and respect. We provide our team members a Work/Life Balance unique for our industry. We are currently looking for an Office Coordinator responsible for supporting multiple teams with various administrative tasks. The person in this role will be a fundamental part of ensuring that our office operations run smoothly and successfully every day. Why work for Neptune Society ? We are the largest provider of cremation and pre-arrangement services in the industry. In additional to Work/Life Balance, some rewarding benefits we provide include: • A generous compensation package • Competitive health and wellness plans (medical, dental, vision, STD, LTD, wellness credits, etc.) • 401(k) with company match • Paid Time Off (Vacation, Sick, Holiday and Personal time) • Job-related training, tuition reimbursement, and career path development • Company discounts, and more Who should apply? If you are committed to teamwork, respect, trust, communication and accountability we would love to have you join our growing team today! Some essential duties, responsibilities and requirements for the Office Coordinator role include: • Support the sales team by processing and validating contractual agreements to ensure accuracy • Provide exceptional customer service support by handling customer inquiries, questions, and updates • Greet and assist visitors as they arrive at the office • Answer and direct phone calls to the appropriate party along with taking and delivering messages accurately • Produce and maintain same day checks, trust claims, and the reconciliation of bank records. • Operate office equipment such as photocopiers, printers, fax machines, etc. • Input statistical information into a CRM system and other databases • Use of SOX compliance software to reconcile daily, weekly, and monthly reports Requirements: • Proficient in Microsoft Office Suite (Word, Excel, Outlook) • Time management and organizational skills • Must have the ability to work independently or with a team • Convey information clearly and concisely in written and spoken communication • Capable of setting and meeting priorities and deadlines. • General clerical tasks, accounts payable, data entry, etc. • Ability to maintain composure in a fast-paced office setting • Notary license preferred but not required • High school diploma or Equivalent • 3- 5 years of administrative or related experience What are you waiting for? If this describes you, apply today and find your “Why” in a rewarding career with Neptune Society! Compensation: Salary: $23.00/hr. - $24.00/hr. Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program Postal Code: 60008 Category (Portal Searching): Administration and Clerical Job Location: US-IL - Rolling Meadows

Apply at Service Corporation International