Mortgage Loan Officer - Waukegan, IL
Posted Jul 15, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Where does your mortgage business come from today, and how would you build referral sources in Waukegan and Downers Grove?
What they are checking: Whether they have a real plan with realtors, builders and branch partners rather than waiting for leads.
Tell me about a loan that almost fell apart before closing. What did you do to save it?
What they are checking: Ownership from approval through closing and calm problem solving with underwriting and the borrower.
Tell me about your current pipeline and how you would bring your book of business here.
What they are checking: Production track record and realistic expectations about ramp-up.
How do you keep clients and agents updated so nobody is surprised at closing?
What they are checking: Communication habits that protect referral relationships, which depend on smooth closings.
What would you do
How do you work with the branch teams to get internal referrals without becoming a nuisance?
What they are checking: Partnership skills with bankers, since internal referrals are a named source of business in this role.
An underwriter asks for documentation the borrower is frustrated about providing. How do you handle that?
What they are checking: Explaining underwriting requirements to customers while keeping the file moving and compliant.
How do you decide when to offer other bank products to a mortgage customer?
What they are checking: Consultative cross-selling based on the customer's needs, which the posting calls out.
About the work
A first-time buyer asks whether FHA or conventional is better for them. How do you walk them through it?
What they are checking: Product knowledge explained plainly, including down payment, mortgage insurance and credit tradeoffs.
When would you suggest a portfolio or construction loan instead of a standard agency product?
What they are checking: Knowledge of the full product range the posting lists, and matching it to the borrower's situation.
How do you stay inside fair lending and NMLS rules while still selling actively?
What they are checking: Compliance awareness, since loan officers carry personal licensing risk.
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Practice this out loudThe full job description
As published by Huntington Bank.