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Mental Health Associate I - Linden Oaks Hospital/Adolescent - Day/Evening Shifts

Endeavor Health · Naperville, IL · $25.36–$38.04 an hour · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your experience working with adolescents. What makes this age group different to work with?

What they are checking: Whether they understand teen development and can build trust without becoming a friend instead of staff.

Tell me about a time you noticed a change in someone's behavior that turned out to matter.

What they are checking: Whether they watch closely and report behavior changes, since their observations feed the treatment plan.

How do you stay calm when a patient says something hurtful or personal to you?

What they are checking: Whether they can avoid taking it personally so they keep responding in a therapeutic way.

What would you do

An adolescent patient on one-to-one observation keeps asking you to give them space. What do you do?

What they are checking: Whether they stay within arm's reach as ordered while still treating the patient with respect.

Two patients start arguing in the milieu and it is getting loud. Walk me through what you do.

What they are checking: Whether they can de-escalate early and protect the group before it becomes a physical fight.

A patient tells you something in confidence and asks you not to tell anyone. What do you say?

What they are checking: Whether they know they must share safety information with the team and can say so honestly.

About the work

How do you complete precaution rounds and records in real time when the unit is busy?

What they are checking: Whether they understand that late or filled-in-later safety checks are a serious risk in inpatient psychiatry.

How would you run an educational group for teens who do not want to participate?

What they are checking: Whether they can lead a group and keep it engaging, which the posting lists as a core duty.

How do you orient a scared new patient and their family to the unit?

What they are checking: Whether they can build rapport fast and explain the rules in a way that lowers fear.

What would you look for when checking a patient's room or belongings for safety risks?

What they are checking: Whether they think about ligature points and contraband, which prevent self-harm on a psychiatric unit.

How do you give a good handoff when you accept a boarding patient from another unit?

What they are checking: Whether they gather the safety details they need before taking over a patient they do not know.

Practice this interview out loud.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $25.36 - $38.04 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Position: Mental Health Associate I • Sign on bonus: N/A • Location: Linden Oaks Hospital ; Naperville • Part Time/Full Time : Full Time (40 hours) • Hours: Day and Evening Shifts (7:00-3:30pm/3:00-11:30pm) Rotating Weekends/Holidays are required What you will do: • Facilitates didactic, educational and unit/program community groups within the assigned treatment programs. Encourages and facilitates patients’ participation in therapeutic activities. Supervises patients to ensure their safety and their involvement in treatment. • Ensures patient safety by providing one-to-one supervision. Unit rounds are conducted, and precautions records completed in real time. Precautions records are accurately labeled. • Orients new patients to unit, program and milieu by establishing a rapport with patients and families and making necessary introductions. Provides appropriate hand off information when accepting or receiving borders from other units. • Participates in treatment planning by working with interdisciplinary team to identify patients’ problems, needs and strengths, suggests modifications to treatment plan based on observation of patient behavior and provides input into discharge planning. • Completes patient, program, and department documentation. • Performs various clerical and administrative assignments to support department operations. • Monitors and reports patients’ progress and communicates information to charge person on assigned shift and family members. What you will need: Education and/or Experience Required: • A Bachelor’s Degree or higher in a Behavioral Health related field, no previous experience or • A Bachelor’s Degree or higher in a non-Behavioral Health related field, a minimum of one year of behavioral health experience • Maintain information as highly confidential • Ability to maintain professional boundaries and willingness to seek supervision Education and/or Experience Preferred: • Familiarity with medical and psychological terminology • Skills in teaching or assisting with activities of daily living • Prior experience with therapeutic limit-setting and milieu management Licensure and/or Certification Required: • A valid driver’s license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested. • CPI (Crisis Prevention Intervention) certification within 90 days of hire • Current CPR Certification issued by either American Heart Association or Red Cross Benefits (For full time or part time positions): • Premium pay such as shift, on call, holiday and more based on an employee’s job • Incentive pay for select positions • Opportunity for annual increases based on performance • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, Pet and Vision options • Tuition Reimbursement • Free Parking • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off and Holiday Pay • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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