Jobs › Mercyhealth

Medical Assistant, OBGYN

Mercyhealth · Freeport, IL · $18.28–$26.51 an hour · Full time

Posted Sep 22, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you supported a patient who was emotional during a visit.

What they are checking: Whether they show compassion during hard moments like a pregnancy loss or difficult news.

Tell me about a time the clinic was very busy and you still kept your work accurate.

What they are checking: Whether they keep quality high in a busy 40-hour clinic setting.

What would you do

A pregnant patient tells you during rooming that she has a bad headache and blurry vision. What do you do?

What they are checking: Whether they recognize possible preeclampsia warning signs and alert the provider immediately.

A patient calls and says she's 30 weeks pregnant and hasn't felt the baby move today. How do you handle the call?

What they are checking: Whether they treat decreased fetal movement as urgent and route it to clinical staff right away.

A patient's partner wants to answer all the questions and won't leave the room. How do you handle it?

What they are checking: Whether they know to find private time with the patient to screen for safety concerns.

About the work

This is an OBGYN clinic at Burchard Hills in Freeport. Walk me through how you room a patient for a prenatal visit.

What they are checking: Whether they know to check weight, blood pressure, urine and fetal heart tones setup, and ask about warning signs.

How do you set up for and assist with a pelvic exam or Pap smear?

What they are checking: Whether they know supplies, specimen handling and how to support the patient's comfort and privacy.

How do you make sure a Pap or culture specimen is labeled and sent correctly?

What they are checking: Whether they follow careful specimen labeling, since mix-ups can cause missed diagnoses.

OBGYN visits often involve sensitive topics. How do you ask about sexual history or pregnancy loss respectfully?

What they are checking: Whether they ask hard questions calmly and without judgment so patients answer honestly.

How do you schedule the series of prenatal appointments and tests so nothing gets missed?

What they are checking: Whether they understand the prenatal timeline and plan ahead for ultrasounds and lab tests.

Practice this interview out loud.

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The full job description

As published by Mercyhealth.

OVERVIEW This role provides both clinical and administrative support in a busy clinic, including rooming patients, collecting assessment information, assisting with exams and procedures, and supporting laboratory and screening activities. Additional responsibilities include scheduling appointments, registering patients, coordinating referrals, answering phones, maintaining patient records, collecting payments, and managing supplies. SCHEDULE: 40-hours per week SHIFT: Days ESSENTIAL DUTIES AND RESPONSIBILITIES • Rooms patients, collects assessment data and prepares patient according to specific need. • Assists in examination, treatment and other clinic procedures. • Assists with laboratory procedures, screening tests and QI projects. • Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel. • Schedules appointments and enters appointment date and time into computerized scheduler. • Conducts reminder calls to all patients. • Greet and directs patients, salespeople, and visitors. • Registers patients by verifying that patient's record is up to date and accurate. • Makes appropriate changes in computer system and on patient's chart. • Coordinates referrals for patients through insurance and other physician offices. • Collects payment from patients and issues receipt where applicable. • Prepares and maintains patient charts. • Maintains and orders supplies. EDUCATION AND/OR EXPERIENCE Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education, or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA). Experience in a program with a clinical rotation preferred. CERTIFICATION/LICENSURE • Approved CPR or BLS certification required within 90 days. • Medication injection training and pharmacology is a required competency to perform medication administration. OTHER SKILLS AND ABILITIES N/A LEVEL OF SUPERVISION Some independent judgment is required, but decisions are limited by standard practices or procedures. SUPERVISES N/A PAY RANGE: $18.28 - $26.51 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: • Medical, Dental, Vision • Life & Disability Insurance • FSA/HSA Options • Generous, accruing paid time off • Paid Parental and caregiver leave • Career advancement and educational opportunities • Tuition and certification reimbursement • Certification Reimbursement • Well-being Programs • Employee Discounts • On-Demand Pay • Financial Education • Annual recognition/awards events • Partner appreciation days • Family entertainment/attractions discount • Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

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