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Medical Assistant (MA) - Urology

HSHS · Edwardsville, IL · $19.00–$27.55 an hour · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Urology visits can be embarrassing for patients. How do you make them feel comfortable?

What they are checking: Whether they protect dignity and privacy, which matters a lot in this specialty.

Tell me about a time you made a mistake in the clinic and how you fixed it.

What they are checking: Whether they report errors honestly, which keeps patients safe.

This is four ten-hour days. How do you stay sharp on a long clinic day?

What they are checking: Whether they can stay accurate and friendly through long shifts.

Your MA certification is required within 90 days if you don't have it. Where are you in that process?

What they are checking: Whether they have a realistic plan to meet the credential requirement in the posting.

What would you do

You're behind schedule and three patients are waiting. How do you handle it?

What they are checking: Whether they keep patients informed and work efficiently without cutting corners.

A patient calls with burning and fever after a procedure. What do you do?

What they are checking: Whether they recognize warning signs and route them to a provider instead of giving advice themselves.

About the work

Walk me through how you room a urology patient, from the waiting room to when the provider comes in.

What they are checking: Whether they collect history, vitals and medications accurately and keep the clinic on time.

How do you collect a clean-catch urine specimen and explain it so the patient does it right?

What they are checking: Whether they can teach a basic but often-botched collection that affects test accuracy.

How would you help a provider with an in-office procedure like a cystoscopy?

What they are checking: Whether they can set up, keep things clean and support the patient during urology procedures.

How do you handle prescription refill requests and prior authorizations?

What they are checking: Whether they follow clinic protocol and stay within MA scope on medications.

Practice this interview out loud.

Offer builds a real interview for this exact role at HSHS from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by HSHS.

Pay Range: $19.00 - $27.55 A successful candidate's actual pay rate will be based on several factors including relevant experience, skills, training, certifications and education. HSHS is seeking a Medical Assistant (MA) to join our Urology Team in our Edwardsville-Family Medicine clinic. Ideal candidates are patient focused, mission driven caregivers looking for an opportunity to apply clinical knowledge to coordinate and perform hands on care to support expert, compassionate care to our cardiac patients. Position Specifics: o Department: Urology o Core Function: Medical Assistant o Schedule: Full-time, 40 Hours/Week, 4-10 hour days, 6:45 AM - 5:15 PM o Facility: Edwards – Family Medicine o Clinic Location: Edwardsville, IL o Sign On Bonus: $5,000 o Compensation that aligns with your experience Education Qualifications • Completion from an accredited Medical Assistant program is required. • 1 or more years of Medical Assistant experience may be considered in lieu of completion of program per department discretion. Experience Qualifications • One year of clinical experience - Preferred Certifications, Licenses and Registrations • Medical Assistant (MA) Certification/Registration required or must be obtained within 90 days of start date from one of the following credentialing organizations: 1. Certified MA from American Association of Medical Assistants (AAMA) 2. Registered MA from American Medical Technologists (AMT) 3. National Certified Medical Assistant (NCMA) from National Center for Competency Testing (NCCT) 4. Certified Clinical MA (CCMA) from National Healthcare Association (NHA) 5. Registered MA from American Allied Health (AAH) 6. Nationally Registered CMA (NRCMA) from National Association for Health Professionals (NAHP) 7. Clinical Medical Assistant Certification (CMAC) or Medical Assistant Certification (MAC) from American Medical Certification Association (AMCA) 8. Podiatric MA Certified (PMAC) from American Podiatric Medical Association (APMA) 9. Certified Ophthalmic Assistant (COA) from International Joint Commission on Allied Personnel in Ophthalmology (IJCAHPO) 10. Certified Clinical MA (CCMA) from National Performance Specialists (NPS) • Basic Life Support Certification (BLS) is required within 60 days of hire. Job Description Scheduled Weekly Hours: 40 Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day. Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a healthcare system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments. Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient. Benefits: HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits. • Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues. • Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need. • Retirement benefits including HSHS contributions. • Education Assistance benefits include up to $5,250 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period. • Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more! • Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more! Benefits HSHS and affiliates is an Equal Opportunity Employer (EOE). HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Notice Regarding Potential Use of Artificial Intelligence in the Hiring Process Hospital Sisters may use automated tools, including artificial intelligence or machine-learning technologies, to assist with certain administrative aspects of the recruitment process. These tools may help our recruiting team organize applications, search for resumes, identify qualifications reflected in application materials, and facilitate communications or scheduling with applicants. Information used by these tools may include materials you provide during the application process, such as your resume, work history, education, qualifications, and responses to application questions. These tools are used only to support our recruiting process. Hiring decisions are made by HSHS personnel, and automated tools do not make employment decisions on behalf of HSHS. Applicants who have questions about this notice or who require a reasonable accommodation or alternative evaluation method may contact HSHS Human Resources at Contact@hshs.org

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