JobsAdvocate Health

Medical Assistant (MA) - OB/GYN Clinic

Advocate Health · Chicago, IL

Posted Aug 26, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you gave a medication or vaccine and something didn't go as planned, maybe a reaction, a dosing question, or a patient refusal.

whether the candidate follows protocol under pressure and communicates with the provider appropriately

Tell me about a time you had to de-escalate a patient who was anxious, upset, or scared, maybe before a procedure or exam.

verbal de-escalation skill mentioned explicitly in the physical requirements

Tell me about a time you disagreed with how a provider or coworker handled something with a patient. What did you do?

how the candidate handles conflict with clinical staff while staying respectful and patient-focused

Technical

Walk me through how you'd room a patient coming in for her annual well-woman exam, from the moment she checks in to when the provider walks in.

whether the candidate knows the standard OB/GYN rooming workflow and doesn't skip steps like vitals or history

Tell me about your experience with OB/GYN specific tasks, like assisting with Pap smears, prepping for colposcopies, or supporting prenatal visits.

actual depth of OB/GYN-specific exposure versus general MA background, since the posting prefers it

What point-of-care tests and specimen collection have you done, and how comfortable are you with them?

hands-on lab skills readiness without needing extensive retraining

How do you document a visit in the electronic health record while things are moving fast, and how do you make sure nothing gets missed or entered wrong?

accuracy and habits around EHR documentation under a busy clinic pace

Are you comfortable speaking with patients in Spanish for clinical conversations, not just casual small talk?

real bilingual fluency level since it's listed as highly preferred, not just a checkbox

Situational

A patient tells you something personal and upsetting during intake, like she just found out she's pregnant and isn't sure she wants to be, how do you handle that conversation while still getting her ready for the provider?

emotional composure and professionalism around sensitive women's health topics

Describe a day where you were juggling several patients at once, maybe a walk-in, a scheduled procedure, and a phone call all hitting at the same time. How did you prioritize?

ability to triage competing demands in a fast ambulatory clinic

How do you keep a patient's information private when you're working in a busy clinic with thin walls and other people around?

understanding of confidentiality practices in a real clinical setting, not just textbook HIPAA knowledge

This role has one later shift each week until 7pm and hours that can start as early as 715am. How do you handle that kind of schedule with everything else going on in your life?

genuine willingness and logistical readiness for the schedule, not just a polite yes

This clinic sees patients from adolescence through menopause, plus prenatal and family planning needs. How would you adjust your approach between a teenager's first gynecologic visit and an older patient dealing with menopause symptoms?

adaptability and sensitivity across a wide range of patient ages and needs specific to OB/GYN

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The full job description

As published by Advocate Health.

Department: 02250 AMG Chicago N Halsted - Obstetrics/Gynecology Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Hours are M-F with shift times between 715a-7pm. One later date required once per week. No weekends and no holidays currently required, may be a possibility in the future. Prefer OB/GYN experience. Pay Range: $21.85 - $32.80 Job Description Summary:   Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.  Where You Will Work :  Advocate Medical Group (AMG) is part of  Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.  We’re Looking For:   • High School Diploma or GED required.    • Must have a medical assistant diploma or 2 years of medical assistant experience or be a certified MA with 2 years of medical assistant experience, to qualify.   • Bilingual Spanish/English highly preferred • OB/GYN experience highly preferred. What You’ll Do:   Schedule:  Hours are M-F with shift times between 715a-7pm. One later date required once per week. No weekends and no holidays currently required, may be a possibility in the future. Prefer OB/GYN experience. As a  Medical Assistant , you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.    As a key member of the ambulatory care team, you will:   • Welcome patients and support their transition into care.   • Take and record vital signs, medical histories, and health screenings.   • Prepare patients for exams and assist providers during procedures.   • Administer medications and vaccines as directed.   • Perform lab-related tasks including specimen collection and point-of-care testing.   • Document care accurately in the electronic health record.   • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.  About This Location:   Our experienced OB/GYN team assists with women’s health care needs. From adolescence through menopause, we offer preventive care for women at every stage of life. We offer routine gynecologic care, such as Pap smears and breast health exams, plus maternal and prenatal care. Our site also assists with needs related to birth control, contraceptives and family planning. Our team helps treat a range of women’s health conditions such as menstrual disorders, pelvic pain, cysts and fibroids, and breast cancer. Using the latest technology and taking a compassionate approach, our gynecologists, obstetricians, and clinical care team are committed to delivering the high-quality, personalized care our patients deserve. Your feedback matters.  Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.  Physical Requirements and Working Conditions   • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.   • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.   • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.   • Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.   • Maneuver foot pedals on carts or machines.   • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.   • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.   • Must be able to respond quickly to changes in patient and/or unit conditions.   • Physical Abilities Testing may be required.   • Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.  Ready to Take the Next Step:   Apply Now!  Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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