JobsAdvocate Health

Medical Assistant (MA) - Neuromuscular Clinic

Advocate Health · Park Ridge, IL

Posted Aug 30, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time a patient had trouble with mobility or physical limitations during an exam or transfer. What did you do?

experience handling the physical demands and safety needs specific to a neuromuscular population, like weakness or balance issues

Tell me about a day when the schedule fell apart, maybe a provider ran behind or a patient showed up upset. How did you keep things moving?

ability to stay organized and calm when the clinic day goes off script

Tell me about a time you had to communicate something complicated to a patient or family member who didn't have a medical background.

communication skill with patients who may be dealing with chronic, sometimes frightening neuromuscular diagnoses

How do you work with the nurses and physicians on your team when priorities shift throughout the day?

teamwork and flexibility within the ambulatory care team structure

Technical

Walk me through how you'd room a patient coming in for a neuromuscular follow-up, from the waiting room to handing off to the provider.

whether the candidate has a consistent, thorough workflow for vitals, history, and prep rather than skipping steps

Have you drawn blood or collected specimens for point-of-care testing before? Tell me about your comfort level and any challenges you've run into.

actual hands-on lab skill level, since the role explicitly includes specimen collection and point-of-care testing

Have you given injections or vaccines to patients, and how do you handle a patient who's nervous or resistant?

practical medication administration skill plus bedside manner under mild conflict

What EHR systems have you used, and how do you make sure your documentation is accurate when things get busy?

real EHR fluency and attention to documentation accuracy under time pressure

How do you double-check a medication order or dose before giving it to a patient?

understanding of safety checks and whether they follow protocol instead of relying on memory

Situational

If a patient became agitated or combative during a visit, what would you actually do step by step?

knowledge of de-escalation and safety protocol given the physical requirement around restraint and verbal de-escalation

Say you notice a patient's vitals are off in a way that seems urgent while the provider is with another patient. What do you do?

judgment about escalation and communication under time pressure, not overstepping scope

This role involves being on your feet, lifting up to 35 pounds, and helping with patient transfers. How have you managed the physical side of MA work in past jobs?

honest self-assessment against the stated physical demands of the job

This position may require travel to the Elgin office one day a week. How do you feel about that, and how do you handle working across more than one location?

willingness and logistics fit for the multi-site schedule

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 02242 AMG Park Ridge 1875 Dempster POB - Neurology: Neuromuscular Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: CLINIC AND MEDICAL ASSISTANT HOURS: Monday - Friday 8:00-4:30 or 8:30-5:00 PM No Weekends or Holidays Potential travel one day a week to 1425 N Randall Rd, Elgin, IL 60123 Pay Range: $22.90 - $34.35 Where You Will Work :  Aurora Medical Group (AMG) is part of  Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.  We’re Looking For:   • High School Diploma or GED required.    • Must have a medical assistant diploma or 2 years of medical assistant experience or be a certified MA with 2 years of medical assistant experience, to qualify.   What You’ll Do:   Schedule: CLINIC AND MEDICAL ASSISTANT HOURS: Monday - Friday 8:00-4:30 or 8:30-5:00 PM No Weekends or Holidays As a  Medical Assistant , you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.    As a key member of the ambulatory care team, you will:   • Welcome patients and support their transition into care.   • Take and record vital signs, medical histories, and health screenings.   • Prepare patients for exams and assist providers during procedures.   • Administer medications and vaccines as directed.   • Perform lab-related tasks including specimen collection and point-of-care testing.   • Document care accurately in the electronic health record.   • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.  About This Location:   Park Ridge and Elgin Your feedback matters.  Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.  Physical Requirements and Working Conditions   • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.   • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.   • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.   • Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.   • Maneuver foot pedals on carts or machines.   • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.   • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.   • Must be able to respond quickly to changes in patient and/or unit conditions.   • Physical Abilities Testing may be required.   • Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.  Ready to Take the Next Step:   Apply Now!  Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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