JobsAdvocate Health

Medical Assistant (MA) - Immediate Care

Advocate Health · Gurnee, IL

Posted Sep 8, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time a patient's condition changed quickly while you were with them. What did you notice and what did you do?

clinical judgment and speed of response, since the job explicitly requires reacting fast to changing conditions

Tell me about a time you had to administer a medication or vaccine and something didn't go as expected.

attention to safety protocols and honesty about handling errors or near-misses

Tell me about a time you worked closely with a provider or nurse during a procedure. What was your role and how did you stay in sync with them?

teamwork under time pressure and understanding of scope of practice within the care team

Tell me about a patient interaction where you had to balance being efficient with being compassionate.

whether the candidate can hold both speed and bedside manner in a fast walk-in setting

Technical

Walk me through how you take and record a full set of vital signs on a patient who's anxious about being at an urgent care visit.

basic clinical competence and whether the candidate can stay accurate under a patient's stress

Tell me about your experience with specimen collection and point-of-care testing. What tests have you run and how did you make sure results were reliable?

hands-on lab skills relevant to an immediate care setting, not just classroom knowledge

How do you document in the electronic health record, and what do you do if you're not sure how to chart something you just did?

EHR fluency and whether the person asks for help instead of guessing on documentation

Do you have phlebotomy experience? Tell me about a difficult draw you handled and what made it hard.

the preferred skill of phlebotomy and how the candidate handles a technically tricky, high-stakes task

How do you keep patient information confidential when you're moving quickly between rooms and talking with different providers throughout the day?

understanding of HIPAA and confidentiality habits under real workflow pressure

Situational

This is a walk-in clinic with extended hours, so you'll see a steady stream of patients with minor illnesses and injuries. How do you keep your pace up during a busy shift without letting quality slip?

ability to handle volume and triage-style flow typical of immediate care versus a scheduled primary care office

Say a patient becomes agitated or upset while waiting or during a procedure. How would you de-escalate the situation?

comfort with verbal de-escalation, which is called out explicitly in the physical requirements

This is a PRN role with 48 hours over six weeks, a required full weekend once a month, plus one summer and one winter holiday. How does that schedule work for your life right now?

realistic commitment to the actual staffing pattern, since scheduling mismatches are the top reason PRN hires don't work out

The job mentions lifting up to 35 pounds and doing sliding transfers of 150 pounds with a second person. Have you done patient transfers like that before, and how do you approach one safely?

realistic awareness of the physical demands and safe body mechanics

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 38602 Advocate Condell Medical Center - Immediate Care Clinic: Gurnee Status: Part time Benefits Eligible: No Hou rs Per Week: 0 Schedule Details/Additional Information: PRN Position, 48 hours in 6 weeks or 32 in 4 weeks. 1 full weekend availability per month. 1 summer and 1 winter holiday. Pay Range: $21.85 - $32.80 Job   Description   Summary:   Support the care team by performing clinical and administrative tasks that are vital to patient care.   Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality.   They are expected to   maintain   a high level   of professionalism and compassion during all interactions.     Where You Will Work :   A dvocate   Medical Group (AMG) is part of   Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.     We’re   Looking For:   • High School Diploma or GED   required .       • M ust   have a medical assistant diploma or 2 years of medical assistant experience or be a certified MA with 2 years of medical assistant experience, to qualify.   • Phlebotomy   skills are   preferred .       What   You’ll   Do:   PRN Position, 48 hours in 6 weeks or 32 in 4 weeks. 1 full weekend availability per month. 1 summer and 1 winter holiday.   As a   Medical Assistant ,   you’ll   play a vital role   in   the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day .     As a key member of the ambulatory care team, you will:    • Welcome patients and support their transition into care.    • Take and record vital signs, medical histories, and health screenings.    • Prepare patients for exams and   assist   providers during procedures.    • Administer medications and vaccines as directed.    • Perform lab-related tasks including specimen collection and point-of-care testing.    • Document care accurately in the electronic health record.    • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.       About This Location:   Advocate Condell Immediate Care Center in Gurnee, IL, offers in-person care for a variety of minor illnesses and injuries that need urgent attention but aren't an emergency. Our walk-in clinic is open extended hours, making it a convenient option to get care after hours or if you can't get in to see your primary care provider. Our street address is 1445 Hunt Club Rd., Gurnee, IL. When you’re looking for   immediate care   close to home, visit us in Gurnee, IL.   Your feedback matters.   Every   teammate’s   voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.     Physical Requirements and Working Conditions   • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist   frequently   throughout the workday.    • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.    • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.    • Must have functional speech, vision, hearing, and touch with   ability   to use fine hand manipulation skills for IV insertion and other procedures/functions.    • Maneuver foot pedals on carts or machines.    • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.    • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be   worn   as necessary.    • Must be able to respond quickly to changes in patient and/or unit conditions.    • Physical Abilities Testing may be   required .    • Additional   department specific physical requirements may be   identified   for unique responsibilities within the department by the nurse leader.     Ready to Take the Next Step:   Apply Now!     Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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