JobsAdvocate Health

Medical Assistant (MA) - GI Clinic Float

Advocate Health · Milwaukee, WI

Posted Sep 17, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

This is a float role, so you might be in a different clinic or with a different provider every week. Tell me about a time you had to jump into a new environment fast and get up to speed.

adaptability and comfort with the specific instability of a float position

Tell me about a time you had to give a patient bad news or deliver an uncomfortable instruction, like prep instructions before a colonoscopy that patients often dread.

communication style and compassion under mildly adversarial patient interactions

Tell me about a time you had to physically assist or reposition a patient, maybe a transfer or someone who needed extra support. How did you keep both of you safe?

awareness of body mechanics and safety given the lifting and transfer requirements listed

What does patient confidentiality mean to you in a day-to-day sense, not just as a policy, and can you give an example of a moment where you had to protect it?

practical grasp of HIPAA and privacy beyond reciting the rule

Technical

Walk me through how you would room a patient coming in for a GI consult, from the moment you call them back to when the provider walks in.

whether the candidate has a real, ordered workflow for vitals, history, and chart prep rather than a vague description

GI clinics often involve procedure support, like prepping for endoscopy or colonoscopy visits. What is your experience assisting with procedures like that, and what would you do if you were unsure of a step during one?

actual procedural exposure and honesty about asking for help rather than guessing

Tell me about your phlebotomy and point-of-care testing experience. What specimen types and tests have you handled on your own?

depth of lab skills since phlebotomy is called out as preferred and directly relevant to GI workups

Describe how you document vitals, history, and screening results in the electronic health record. What do you do if something looks off, like a vital sign that seems wrong?

EHR documentation habits and whether they catch and verify errors instead of just entering data

Situational

A patient tells you they're in a lot of pain and needs to see the doctor right now, but the provider is behind with another patient. What do you do?

triage judgment and whether they escalate appropriately instead of overpromising or ignoring the patient

If a provider asks you to administer a medication or vaccine but the order in the chart looks incomplete or unclear, what do you do?

whether safety protocol trumps deference to authority

You're floating to a clinic and the workflow there is different from what you're used to. A teammate tells you 'we don't do it that way here.' How do you handle that?

flexibility and ability to work within someone else's established process without friction

How do you keep multiple patients moving through the day when the schedule is full and the provider is running behind?

time management and prioritization under the pressure of a busy ambulatory clinic

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 02130 AAH Good Hope - Gastroenterology Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Eight hour shifts scheduled between 7:30am - 5:00pm Monday - Friday to meet the department needs, No Holidays, No weekends, No call Pay Range: $21.85 - $32.80 Job Description Summary: Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions. Where You Will Work : Aurora Medical Group (AMG) is part of Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. We’re Looking For: • High School Diploma or GED required.  • Must have a medical assistant diploma or 2 years of medical assistant experience or be a certified MA with 2 years of medical assistant experience, to qualify. • Phlebotomy skills are preferred . What You’ll Do: As a Medical Assistant , you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.  As a key member of the ambulatory care team, you will: • Welcome patients and support their transition into care. • Take and record vital signs, medical histories, and health screenings. • Prepare patients for exams and assist providers during procedures. • Administer medications and vaccines as directed. • Perform lab-related tasks including specimen collection and point-of-care testing. • Document care accurately in the electronic health record. • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care. About This Location: Aurora Gastroenterology provides comprehensive care focused on digestive health, including clinic visits and procedural support. Team members work closely together to deliver coordinated, high ‑ quality care. Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Physical Requirements and Working Conditions • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. • Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. • Maneuver foot pedals on carts or machines. • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. • Must be able to respond quickly to changes in patient and/or unit conditions. • Physical Abilities Testing may be required. • Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. Ready to Take the Next Step: Apply Now! This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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