Jobs › Sanford Health

Medical Assistant (MA) | Family Practice | Full Time

Sanford Health · Wausau, WI · $19.00–$29.50 an hour · Full time

Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to explain care instructions to a patient who was confused.

What they are checking: Whether they can explain care instructions clearly under the provider's direction, so patients leave knowing exactly what to do at home.

This role is mainly in Wausau and sometimes in Weston. How do you feel about working at two sites?

What they are checking: Whether working at two sites occasionally fits their life, since the role is mainly in one clinic with some coverage at another.

Tell me about a time you worked well with a team under pressure.

What they are checking: Whether they work well with the team when the clinic gets busy, since a fast family practice depends on everyone helping each other.

What would you do

In family practice you might see a newborn, then a teenager, then an elderly patient. How do you shift your approach?

What they are checking: Comfort caring for patients across the lifespan, which the posting stresses.

How do you give a vaccine to a nervous child?

What they are checking: Whether they can give vaccines skillfully and gently while reassuring both the child and the parent in a stressful moment.

A patient says they've been feeling hopeless lately. What do you do?

What they are checking: Noticing mental health concerns and making sure the provider knows.

How do you help the clinic stay on schedule from 8 to 5?

What they are checking: Teamwork and flow management in a busy primary care clinic.

How do you handle a patient who is upset about a bill or a wait?

What they are checking: Calm customer service and knowing when to involve a supervisor.

About the work

Walk me through how you room a patient for a yearly physical.

What they are checking: Whether they room patients thoroughly with accurate intake, vitals and preventive screening, since providers rely on that information during the visit.

What does scope of practice mean for a medical assistant?

What they are checking: Whether they know the limits of the medical assistant role, since acting outside scope puts patients and the clinic at risk.

What do you check before collecting a specimen for the lab?

What they are checking: Whether they confirm patient identity and label specimens accurately, since a mislabeled sample can lead to the wrong diagnosis or treatment.

Practice this interview out loud.

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The full job description

As published by Sanford Health.

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. 

 Work Shift: 8 Hours - Day Shifts (United States of America)

 Scheduled Weekly Hours: 40

 Compensation: Salary Range: $19.00 - $29.50

May be eligible for a sign-on bonus!

 Union Position: No

 Department Details Department Selling Points Mainly Wausau, Weston as needed Mon-Fri 8am-5pm Summary The Medical Assistant (MA) functions within the administration pre-defined scope of practice guidelines per state location of practice. Job Description The MA in the ambulatory care setting collects subjective and objective health status data from the patient or caregiver and communicates this data to the health care provider. Participates in the care of patients by providing contributing data to licensed health care professionals; and following through on the patient's plan of care under the direction of the provider. Communicates the provider's written instructions for care to the patient, or caregiver, by transmission of specifically defined information. Will participate in care for patients, across the lifespan, in all phases of preventative care, health maintenance, treatment, and follow-up as patients move in and out of care settings. Performs a variety of duties under the direct supervision of a person licensed to practice medicine. A sampling of the specialized clinical duties performed includes, but is not limited to, obtaining vital signs, preparing patients for examinations, observing and reporting patient's signs or symptoms, and performing point of care testing. Qualifications Medical Assistant Ambulatory, Non-Certified Must be a graduate of a recognized Medical Assistant program or successful completion of the following courses or recognized equivalent from an accredited institution within 12 months of hire: Medical Terminology, Anatomy and Physiology and Pharmacology. Two years’ experience as a Medical Assistant is required if education is not met at time of hire. Prior experience in a healthcare setting is preferred. Basic Life Support (BLS) certification required within six months of employment. Re-certification as required. Medical Assistant Ambulatory Must be a graduate of a recognized Medical Assistant program. Prior experience in a healthcare setting is preferred. Nationally certified or registered as a Medical Assistant (MA). Certification (CMA) obtained through a nationally approved certification program for medical assistant, including but not limited to: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA), Clinical Medical Assistant Certification (CMAC) through the American Medical Certification Association (AMCA), or National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT), etc. Registration (RMA) obtained through the American Medical Technologists (AMT) also acceptable. Additional state requirements include: North Dakota (ND) registration as an MAIII through the ND Board of Nursing. If the incumbent does not already hold their registration as an MAIII through the ND Board of Nursing at time of hire they will be granted 4 months to obtain registration. All medication administration performed by the incumbent prior to obtaining the MAIII must be supervised by a licensed nurse. Additionally, must also be registered on the ND Board of Nursing UAP Registry if they do not possess MAIII registration at time of hire. MAs working within Minnesota (MN), Iowa (IA), South Dakota (SD) and Oregon (OR) do not require state registration. Basic Life Support (BLS) certification required within six months of employment. Re-certification as required. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.

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