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Medical Assistant (MA) - Family Medicine

Endeavor Health · Round Lake Beach, IL · $20.29–$29.42 an hour · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you were asked to cover the front desk while also rooming patients. How did you keep both moving?

What they are checking: Whether they can switch between front and back office without dropping tasks when the clinic is short.

Tell me about a mistake you made in a medical office and what you did about it.

What they are checking: Whether they own errors and report them promptly, which matters more in clinics than never making one.

If you're newer to medical assisting, how do you learn quickly on the job without slowing the team down?

What they are checking: Whether they ask good questions and practice on their own, since this role offers on-the-job training.

What would you do

Family medicine sees babies, teens and older adults on the same day. How do you change your approach for each?

What they are checking: Whether they can adjust their manner and technique across ages, which a family practice requires every day.

A patient hands you a bag of pill bottles and says they're not sure what they take. How do you handle the medication review?

What they are checking: Whether they take medication reconciliation seriously since errors there lead directly to patient harm.

The schedule runs 7:30 to 6 with rotating Saturdays, and you may travel to other sites. How does that fit your life?

What they are checking: Whether they can reliably cover the posted hours and floating needs, which is a real deal-breaker in clinics.

A patient is upset because they've been waiting 40 minutes past their appointment time. What do you say?

What they are checking: Whether they can calm someone with honesty and an update instead of getting defensive or making promises.

About the work

Walk me through how you room a patient, from the waiting room to the provider walking in.

What they are checking: Whether they have a consistent routine for vitals, allergies, meds and reason for visit that providers can trust.

How do you make sure a blood pressure reading is accurate, and what do you do if it comes back very high?

What they are checking: Whether they know proper technique, recheck when needed, and tell the provider about readings that matter.

What's your experience with phlebotomy and giving injections, and how do you stay safe doing them?

What they are checking: Whether they are comfortable with the skills the posting names and follow patient identification and sharps safety.

How do you protect patient privacy when you're asking about allergies or the reason for the visit in a busy space?

What they are checking: Whether they practice HIPAA in small daily habits, not just know the word.

Practice this interview out loud.

Offer builds a real interview for this exact role at Endeavor Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $20.29 - $29.42 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Position: Medical Assistant • Location: Round Lake Beach, IL • Full Time/Part Time: Full Time • Hours: Monday-Thursday 7:30am-6pm Fridays 7:30am-4pm and rotating Saturdays 8am-12pm • Required Travel: Travel to other sites based upon department needs What you will do: • Greet patients and escort them to exam room • Document vital signs, allergies, medications and reason for office visit • Provide front office support as needed • Perform basic vitals like BP, height and weight • Phlebotomy and injections may be required What you will need: • Education: High school diploma or equivalent work experience is required. Graduate of an accredited medical assisting program is preferred, but not required • Certification: CPR certification through the American Heart Association required; Medical Assistant Certification (AMT or AAMA) is preferred, but not required. • Experience: One year of work experience required, previous experience working in a medical office (or related field) is preferred. On the job training is provided for those who do not have previous medical assistant training or experience. • Unique or Preferred Skills : N/A Benefits (For full time or part time positions): • Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions) • Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions) • Incentive pay for select positions • Opportunity for annual increases based on performance • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, Pet and Vision options • Tuition Reimbursement • Free Parking • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off and Holiday Pay • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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