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Medical Assistant (MA) - Family Medicine

Advocate Health · Elgin, IL · $22.90–$34.35 an hour · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The clinic opens at 7 a.m., stays open to 7 p.m. some days and has Saturday hours on rotation. How does that fit your availability?

What they are checking: Whether they can share the extended-hours coverage the team rotates.

Tell me about a time you helped a teammate who was falling behind.

What they are checking: Whether they work as part of a team rather than only doing their own tasks.

Tell me about a time you made an error and how you fixed it.

What they are checking: Whether they are honest about mistakes and take steps to prevent them.

What would you do

A patient's vitals show a fever and a fast heart rate. What do you do?

What they are checking: Whether they tell the provider promptly rather than waiting for the visit.

How do you handle a patient who is rude to you while you're rooming them?

What they are checking: Whether they stay calm and professional and know when to involve others.

What would you do if you weren't sure whether a task was within a medical assistant's scope?

What they are checking: Whether they check before acting rather than overstepping.

About the work

Walk me through how you get a patient ready for their visit with the provider.

What they are checking: Whether they have a complete rooming process, including vitals, history and medication review.

How do you give an injection safely, from checking the order to documenting it?

What they are checking: Whether they follow every medication safety step, every time.

How do you keep patient information private in a busy clinic?

What they are checking: Whether they apply privacy rules in everyday tasks.

How do you handle prescription refill requests or messages that come into the clinic?

What they are checking: Whether they route requests to the provider accurately and on time.

Practice this interview out loud.

Offer builds a real interview for this exact role at Advocate Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Advocate Health.

Department: 01120 AMG Elgin 1435 Randall MOB - Family Medicine Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Our clinic opens at 7:00 AM, and on certain days we remain open until 7:00 PM. We are also open on Saturdays from 8:00 AM to 12:00 PM. Coverage for extended hours and Saturdays is rotated among staff members to ensure appropriate scheduling and support. Pay Range: $22.90 - $34.35 Job Description Summary: Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions. Where You Will Work : Advocate Medical Group (AMG) is part of Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. We’re Looking For: • High School Diploma or GED required. • Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. • Phlebotomy skills are preferred What You’ll Do: Our clinic opens at 7:00 AM, and on certain days we remain open until 7:00 PM. We are also open on Saturdays from 8:00 AM to 12:00 PM. Coverage for extended hours and Saturdays is rotated among staff members to ensure appropriate scheduling and support. As a Medical Assistant , you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day. As a key member of the ambulatory care team, you will: • Welcome patients and support their transition into care. • Take and record vital signs, medical histories, and health screenings. • Prepare patients for exams and assist providers during procedures. • Administer medications and vaccines as directed. • Perform lab-related tasks including specimen collection and point-of-care testing. • Document care accurately in the electronic health record. • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care. About This Location: Our physicians at Advocate Medical Group Primary Care in Elgin, IL, provide the high-quality, personalized care you deserve. Primary care is the first point of contact in health care and our family medicine physicians are here to care for your entire family. Our address is 1435 N. Randall Rd., Elgin, IL. When you’re looking for primary care close to home, visit us in Elgin, IL. Our team of family medicine physicians, along with our nurse practitioners, are committed to your health and wellness. We provide comprehensive preventive care, such as annual physical exams and vaccinations. We're also well trained in the diagnosis and treatment of acute illnesses and chronic diseases and can refer you to specialists if needed. Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Physical Requirements and Working Conditions • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. • Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. • Maneuver foot pedals on carts or machines. • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. • Must be able to respond quickly to changes in patient and/or unit conditions. • Physical Abilities Testing may be required. • Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. Ready to Take the Next Step: Apply Now! Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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