JobsAdvocate Health

Medical Assistant (MA) - Endocrinology Clinic (Orland Park)

Advocate Health · Orland Park, IL

Posted Sep 15, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Walk me through what your day looked like at your last MA job, from the time a patient checked in to when they left.

whether the candidate understands the full ambulatory workflow and can talk about it concretely, not just in general terms

Tell me about a time you had to give a patient an injection or medication and they were nervous or resistant. What did you do?

comfort with medication administration plus bedside manner under mild conflict

Tell me about a time you worked closely with a nurse or physician who had a different style than you. How did you make that partnership work?

ability to adapt and collaborate within a care team hierarchy

Describe a time a patient became upset or agitated while you were with them. What did you do to calm the situation?

de-escalation skill, which the posting explicitly lists as a physical and interpersonal requirement

Technical

How do you take and record vital signs, and what do you do if you get a reading that seems off, like a very high blood pressure on someone who looks fine?

knowledge of correct technique and judgment about when to flag an abnormal result to the provider rather than just documenting it

This clinic sees a lot of diabetes and thyroid patients. Have you drawn blood or done point-of-care testing before, and what tests have you run?

actual hands-on phlebotomy and POC testing experience, since it's preferred but not required for this endocrinology-heavy caseload

What's your experience with electronic health records, and can you tell me about a time you caught or prevented a documentation error?

EHR fluency and attention to accuracy, since documentation directly affects patient safety and billing

What steps do you take to protect patient confidentiality, especially in a busy clinic where other patients or staff might overhear conversations?

awareness of HIPAA and privacy practices in a real, cramped clinical setting rather than textbook recall

Situational

With seven physicians and a fellowship program in this practice, you'll be pulled in a lot of directions on a busy day. How do you decide what to do first when three things need attention at once?

prioritization skill in a high-volume, multi-provider clinic

A patient tells you something during rooming that they haven't told the doctor yet, something that sounds important. What do you do with that information?

understanding of scope of practice and communication handoff between MA and provider

This role travels between Orland Park and Merrionette Park as needed and requires reliable transportation. How do you handle a schedule or location change on short notice?

flexibility and reliability given the multi-site, variable schedule expectations

This job involves lifting up to 35 pounds, doing sliding transfers of patients, and being on your feet most of the shift. How have you managed the physical demands of clinical work in the past?

realistic self-assessment of ability to meet the stated physical requirements

Practice this interview out loud.

Offer builds a real interview for this exact role at Advocate Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Advocate Health.

Department: 02110 AMG Orland Park 167th - Endocrinology Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Must have reliable transportation Pay Range: $21.85 - $32.80 Job Description Summary: Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions. Where You Will Work : Aurora Medical Group (AMG) is part of Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. We’re Looking For: • High School Diploma or GED required.  • Must have graduated from an accredited Medical Assistant program or 2 years of verifiable Medical Assistant experience or a current certified/registered Medical Assistant with 2 years of verifiable Medical Assistant experience • Phlebotomy skills are preferred. What You’ll Do: C linic Hours: 7:00am-5:00pm Monday through Friday. Hours are always subject to change. As a Medical Assistant , you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.  As a key member of the ambulatory care team, you will: • Welcome patients and support their transition into care. • Take and record vital signs, medical histories, and health screenings. • Prepare patients for exams and assist providers during procedures. • Administer medications and vaccines as directed. • Perform lab-related tasks including specimen collection and point-of-care testing. • Document care accurately in the electronic health record. • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care. About This Location: Orland Park, IL - 9550 W 167th St - primary location but will travel to Merrionette Park, IL - 11600 S Kedzie Ave on a as needed basis. Merrionette Park is located between the Chicago border (Mt. Greenwood Neighborhood) Alsip and Blue Island. Endocrinology is a busy speciality with 7 physicians, and fellowship program. Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Physical Requirements and Working Conditions • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. • Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. • Maneuver foot pedals on carts or machines. • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. • Must be able to respond quickly to changes in patient and/or unit conditions. • Physical Abilities Testing may be required. • Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. Ready to Take the Next Step: Apply Now! Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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