JobsAdvocate Health

Medical Assistant (MA) - Cancer Center

Advocate Health · Libertyville, IL

Posted Aug 27, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you took care of a patient who was scared or emotional, maybe someone newly diagnosed with cancer. How did you handle that interaction?

whether the candidate can bring compassion and calm to emotionally heavy oncology patient interactions

Tell me about a time you caught an error, maybe in a chart, a med order, or a patient's history, before it became a problem.

attentiveness and willingness to speak up

Describe a time you had to de-escalate a frustrated or anxious patient or family member.

verbal de-escalation skill, which the posting specifically flags as a physical/behavioral requirement

Tell me about a time you disagreed with a nurse or provider about how something should be handled with a patient. What did you do?

collaboration style and respect for the care team hierarchy

Technical

Walk me through how you take and record a full set of vital signs and health history before a provider sees a patient.

basic clinical competency and consistency with standard workflow

What's your experience with phlebotomy and specimen collection, and how comfortable are you with point-of-care testing?

whether the preferred phlebotomy skill is actually present and how much training would be needed

How do you make sure medication or vaccine administration is accurate, especially when you're moving fast between patients?

attention to safety protocol under time pressure

How do you document in the electronic health record so that the next person on the care team has exactly what they need?

documentation discipline and understanding of team-based care

What steps do you take to protect patient confidentiality and follow safety protocols, especially around chemical or biohazard exposure in an oncology setting?

awareness of regulatory and safety requirements specific to a cancer care environment

Situational

A patient's lab draw is difficult and after two attempts you still don't have a good vein. What do you do next?

judgment about escalation and patient comfort rather than repeated unsuccessful attempts

A patient in the cancer center suddenly becomes unsteady or shows signs of a reaction during an infusion visit. What do you do in the moment?

ability to respond quickly and appropriately to a changing clinical situation

How do you prioritize your day when the schedule is full and a provider needs something urgently while patients are also waiting?

time management and ability to triage competing demands in a busy clinic

This job involves lifting, transferring, and being on your feet most of the day. How do you keep yourself steady and injury-free doing that kind of physical work?

realistic understanding of and readiness for the physical demands listed in the posting

Practice this interview out loud.

Offer builds a real interview for this exact role at Advocate Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Advocate Health.

Department: 37327 Advocate Condell Medical Center - Cancer Care Center Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday - Friday 8:30- 5:00pm Pay Range: $22.90 - $34.35 Job   Description   Summary:   Support the care team by performing clinical and administrative tasks that are vital to patient care.   Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality.   They are expected to   maintain   a high level   of professionalism and compassion during all interactions.     Where You Will Work :   A dvocate   Medical Group (AMG) is part of   Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.     We’re   Looking For:   • High School Diploma or GED   required .       • M ust   have a medical assistant diploma or 2 years of medical assistant experience or be a certified MA with 2 years of medical assistant experience, to qualify.   • Phlebotomy   skills are   preferred .       What   You’ll   Do:   Monday - Friday 8:30- 5:00pm       As a   Medical Assistant ,   you’ll   play a vital role   in   the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day .     As a key member of the ambulatory care team, you will:    • Welcome patients and support their transition into care.    • Take and record vital signs, medical histories, and health screenings.    • Prepare patients for exams and   assist   providers during procedures.    • Administer medications and vaccines as directed.    • Perform lab-related tasks including specimen collection and point-of-care testing.    • Document care accurately in the electronic health record.    • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.       Your feedback matters.   Every   teammate’s   voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.     Physical Requirements and Working Conditions   • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist   frequently   throughout the workday.    • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.    • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.    • Must have functional speech, vision, hearing, and touch with   ability   to use fine hand manipulation skills for IV insertion and other procedures/functions.    • Maneuver foot pedals on carts or machines.    • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.    • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be   worn   as necessary.    • Must be able to respond quickly to changes in patient and/or unit conditions.    • Physical Abilities Testing may be   required .    • Additional   department specific physical requirements may be   identified   for unique responsibilities within the department by the nurse leader.     Ready to Take the Next Step:   Apply Now!     Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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