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Medical Assistant - Casual (Floats to all Urgent Care locations)

Children's Wisconsin · Wauwatosa, WI · Part time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you worked in a busy clinic and had to keep up with the schedule.

What they are checking: Whether they stay efficient while keeping quality and kindness high.

Tell me about a time you made a mistake at work. How did you handle it?

What they are checking: Whether they report errors honestly, which is key to patient safety.

What would you do

A child is crying and scared of getting a shot. How do you help?

What they are checking: Whether they can comfort kids and involve parents in a calm, honest way.

What would you do if you noticed something worrying during rooming, like a very high temperature?

What they are checking: Whether they alert the provider right away instead of waiting.

These roles cover primary and specialty care across many locations. How do you adapt to a new clinic?

What they are checking: Whether they can learn new workflows quickly and fit in with different teams.

About the work

Walk me through how you room a patient, from calling their name to handing off to the provider.

What they are checking: Whether they follow a careful routine for vitals, history and safety checks.

How do you take an accurate blood pressure on a squirmy toddler?

What they are checking: Whether they know proper cuff sizes and patience techniques for children.

How do you check vaccine records and give immunizations safely?

What they are checking: Whether they verify the right vaccine, dose and timing before giving it.

How do you protect patient privacy in a busy clinic?

What they are checking: Whether they understand HIPAA and handle information carefully.

What experience or certification do you have as a medical assistant?

What they are checking: Whether they have the training and skills needed for the role.

Practice this interview out loud.

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The full job description

As published by Children's Wisconsin.

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Essential Functions • Adheres to all Children’s Wisconsin (CW) procedures and standards. Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance. Provides exceptional care to patients and families to fulfill our patient experience promise. • Performs Pre-Visit Planning prior to clinic appointments to ensure visit efficiencies and identify care gaps • Maintains a clean, organized environment and prepares exam rooms to meet safety and clinical requirements. • Greets patient and family in a welcoming manner, directs patients and families to exam rooms. Maintains clinic flow, monitoring patient location and wait time. • Assists with the collection and documentation of patient information such as: vitals, measurements, health screenings, allergies, and home medications. Reports any observations or concerns to the nurse or provider. • Assists the provider in the exam process, administers medications, immunizations and assists with procedures including capillary and peripheral blood draws as directed. • Communicates with providers, leaders, and staff to maintain clinic operations. Alerts provider or Registered Nurse (RN) of any patient needing immediate assistance. • Communicates with clinic leader about the quantity of supplies that equipment needed for patient care is available at all times for the clinic needs. • Prepares for clinic by completing paperwork procedures, assuring all necessary information, prior authorizations or pre-certifications, etc. Assists with customer service representative duties as needed. Education: • High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required • Graduate of medical assistant program, preferred. In lieu of this education, 6 months of experience in a patient care role would be considered. preferred Licenses and Certifications: • CMA-Certified Medical Assistant - American Association of Medical Assistants preferred • BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required Floating sites: • Forest Home (Milwaukee), Kenosha, Mequon, Delafield, New Berlin, and Good Hope. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses: BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council

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