Jobs › Mercyhealth

Medical Assistant, Cardiology

Mercyhealth · Janesville, WI · $18.28–$28.69 an hour · Full time

Posted Sep 3, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to keep a busy clinic on schedule. What did you do?

What they are checking: Whether they help patient flow by rooming efficiently and communicating delays.

Tell me about a time a patient was anxious about their heart condition. How did you help them feel more at ease?

What they are checking: Whether they show warmth and calm with patients who may be scared about their diagnosis.

Describe a time you made a mistake at work, such as with scheduling or charting. How did you fix it?

What they are checking: Whether they own errors quickly and correct them before they affect patient care.

What would you do

During rooming, a patient tells you they've had chest pressure on and off since this morning. What do you do?

What they are checking: Whether they recognize a possible emergency and alert clinical staff right away instead of finishing the routine intake.

A patient calls to reschedule a stress test and asks whether they should still take their medications that morning. What do you say?

What they are checking: Whether they know not to give clinical advice themselves and route the question to a nurse or provider.

About the work

This is a cardiology clinic in Janesville. Walk me through how you'd room a patient coming in for a heart failure follow-up.

What they are checking: Whether they know to check weight, blood pressure, swelling and medication changes, which matter most in heart failure.

How do you place leads for a 12-lead EKG, and what would make you redo it?

What they are checking: Whether they can produce a clean tracing and recognize artifact or lead errors before handing it to the provider.

Cardiology patients often take blood thinners and many heart medications. How do you make sure the medication list is accurate?

What they are checking: Whether they reconcile medications carefully by asking about doses and recent changes, since errors here are dangerous.

How do you handle referrals for tests like echocardiograms or heart monitors that need insurance approval?

What they are checking: Whether they understand prior authorizations and follow up so tests are not delayed.

How do you take an accurate blood pressure, and what can throw the reading off?

What they are checking: Whether they know proper cuff size, arm position and rest time, since blood pressure drives cardiology decisions.

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The full job description

As published by Mercyhealth.

OVERVIEW Supports patient care by preparing and rooming patients, assisting with exams and procedures, and helping with basic testing. Also handles scheduling, phone calls, patient registration, referrals, payments, medical records, and other daily clinic needs. SCHEDULE: 32-hours per week SHIFT: Days ESSENTIAL DUTIES AND RESPONSIBILITIES • Rooms patients, collects assessment data and prepares patient according to specific need. • Assists in examination, treatment and other clinic procedures. • Assists with laboratory procedures, screening tests and QI projects. • Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel. • Schedules appointments and enters appointment date and time into computerized scheduler. • Conducts reminder calls to all patients. • Greet and directs patients, salespeople, and visitors. • Registers patients by verifying that patient's record is up to date and accurate. • Makes appropriate changes in computer system and on patient's chart. • Coordinates referrals for patients through insurance and other physician offices. • Collects payment from patients and issues receipt where applicable. • Prepares and maintains patient charts. • Maintains and orders supplies. EDUCATION AND/OR EXPERIENCE Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education, or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA). Experience in a program with a clinical rotation preferred. CERTIFICATION/LICENSURE • Approved CPR or BLS certification required within 90 days. • Medication injection training and pharmacology is a required competency to perform medication administration. OTHER SKILLS AND ABILITIES N/A LEVEL OF SUPERVISION Some independent judgment is required, but decisions are limited by standard practices or procedures. SUPERVISES N/A PAY RANGE: $18.28 - $28.69 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: • Medical, Dental, Vision • Life & Disability Insurance • FSA/HSA Options • Generous, accruing paid time off • Paid Parental and caregiver leave • Career advancement and educational opportunities • Tuition and certification reimbursement • Certification Reimbursement • Well-being Programs • Employee Discounts • On-Demand Pay • Financial Education • Annual recognition/awards events • Partner appreciation days • Family entertainment/attractions discount • Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

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