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Material Handler I / Shipping Clerk

TOPPAN Packaging · DeKalb, IL · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you found a shipping mistake before it left the dock.

What they are checking: Attention to detail and whether they own catching errors instead of passing them along.

Tell me about a time you scheduled pickups or worked with freight companies. What made it go smoothly or not?

What they are checking: Experience coordinating with outside carriers, which this role handles directly.

You report to the Warehouse Lead. How do you like to get instructions, and what do you do when they're unclear?

What they are checking: Whether they ask questions early instead of guessing on orders.

What would you do

A carrier shows up early and the order isn't staged yet. How do you handle it?

What they are checking: Ability to stay calm, communicate with the driver and prioritize without cutting corners on accuracy.

Production calls saying they're about to run out of a material. You're in the middle of loading a truck. What do you do?

What they are checking: How they balance competing priorities between keeping lines fed and getting shipments out.

What does a safe, organized warehouse look like to you, and what do you do to keep it that way?

What they are checking: Whether they take ownership of housekeeping and traffic safety in a busy warehouse.

About the work

Before a shipment leaves, what do you check to make sure it's right?

What they are checking: Whether they verify quantities, item numbers, labels and paperwork rather than trusting the pick list alone.

Tell me about your forklift experience. What types have you driven and are you certified?

What they are checking: Real, safe forklift experience, since moving materials is a core part of this job.

What's a bill of lading, and what could go wrong if it's filled out incorrectly?

What they are checking: Understanding of shipping paperwork and how errors cause lost freight, delays or billing disputes.

How do you keep inventory records accurate in an ERP or warehouse system when you're moving fast?

What they are checking: Discipline about updating the system in real time so inventory counts stay trustworthy.

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The full job description

As published by TOPPAN Packaging.

Position: Material Handler I Location: DeKalb, IL Shift: Monday – Friday | 8:00 AM – 4:30 PM Pay Rate: $20.41/hour Summary Description The Material Handler I plays a key role in supporting warehouse, shipping, receiving, production, and inventory operations. Reporting to the Warehouse Lead, this position is responsible for safely operating forklifts and other material handling equipment to move raw materials, finished goods, and supplies throughout the facility. This role ensures materials are accurately received, stored, staged, and shipped while maintaining a safe, organized, and efficient warehouse environment. What You'll Be Doing • Prepare customer orders for shipment according to company procedures and customer requirements. • Verify product quantities, item numbers, labels, packaging, and shipping documentation before shipment. • Print, review, and attach shipping labels, packing slips, bills of lading, and other required paperwork. • Schedule or coordinate carrier pickups with freight companies and transportation providers. • Stage, organize, and load outbound shipments in designated dock and carrier locations. • Update shipment status, tracking information, and inventory records within warehouse or ERP systems. • Move raw materials, finished goods, packaging supplies, and inventory throughout the facility. • Supply production lines and work areas with the correct materials to support manufacturing operations. • Load and unload trucks, trailers, pallets, carts, and containers safely and efficiently. • Stage materials for production, shipping, receiving, and quality inspection. • Verify item numbers, lot numbers, quantities, labels, and product condition before storage or movement. • Operate forklifts, pallet jacks, hand trucks, and other material handling equipment safely and efficiently. • Record inventory movements, transfers, receipts, and location changes accurately. • Assist with cycle counts, inventory reconciliation, and warehouse audits. • Support receiving by transporting incoming materials to inspection, staging, or storage locations. • Support production by delivering materials and removing finished goods or excess materials. • Maintain organized warehouse aisles, racks, dock areas, and shipping locations. • Follow all company safety procedures and maintain a clean work environment. • Perform other duties as assigned. We'd Love to Hear From You If • You are able to speak, read, and write English. • You have warehouse experience (preferred). • You have experience operating Toyota sit-down LP forklifts. • You have experience with Microsoft Word, Excel, and customer shipping portals. • You have experience with FedEx and UPS shipping procedures. • You understand work orders, inventory control processes, receiving documents, and shipping documentation. • You have strong attention to detail and can work accurately in a high-volume manufacturing environment. • You can safely operate forklifts, pallet jacks, scales, and other warehouse equipment. • You can successfully pass both the forklift written and driving evaluations and possess a valid driver's license. • You are dependable, punctual, and safety-focused. • You are able to lift up to 50 pounds regularly and more than 50 pounds occasionally. • You are comfortable sitting, standing, and walking for extended periods throughout your shift. Qualifications • High school diploma or GED preferred but not required. Candidates who demonstrate the necessary manufacturing experience and the required literacy, numeracy, and technical skills will be considered regardless of educational background. Benefits At TOPPAN Packaging Americas, we offer a comprehensive Total Rewards package designed to support overall wellbeing. Benefits may vary based on location, employment classification, or collective bargaining agreement and may include: • Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options • 401(k) retirement plan with company match • Employee Assistance Program and wellbeing resources • Paid time off and holidays • Company-paid and voluntary insurance plans including life, accident, and disability coverage • Tuition reimbursement Equal Opportunity Employer TOPPAN Packaging Americas is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. We are committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential. Reasonable accommodations are available throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.

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