Jobs › Trinity Health

Manager, Therapy Services - MacNeal

Trinity Health · Berwyn, IL · $96,782–$159,702 a year · Full time

Posted Sep 11, 2026 · We last checked this listing on Oct 6, 2026

Apply at Trinity Health

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you designed or expanded a rehabilitation program to meet changing patient needs.

What they are checking: Whether they can grow services, as the posting asks for program expansion and new initiatives.

How have you used continuous quality improvement in a therapy setting?

What they are checking: Whether they can give a real example of improving care quality with data and team input.

Tell me about a time you resolved a conflict between staff members.

What they are checking: Whether they can handle team conflict directly and fairly to keep morale and care quality high.

What would you do

You would manage physical therapy, occupational therapy and speech language pathology at MacNeal. How would you lead three disciplines with different needs?

What they are checking: Whether they can understand each discipline's work and support them fairly without favoring one.

A therapist on your team is consistently below productivity standards. How do you handle it?

What they are checking: Whether they address performance fairly, look for root causes and set clear expectations.

How would you work with the department director to build a strategic plan for rehab services?

What they are checking: Whether they can think strategically and support the director's vision with practical plans.

How do you keep staff engaged and reduce turnover in a competitive therapy job market?

What they are checking: Whether they understand what therapists value and how to retain them.

About the work

How do you make sure registration and billing are timely and complete?

What they are checking: Whether they understand that operational details like billing affect revenue and the department's success.

What metrics do you use to measure therapy department performance?

What they are checking: Whether they track productivity, outcomes, patient experience and access in a balanced way.

How do you manage staff across multiple programs and sites?

What they are checking: Whether they can maintain communication and consistency when staff work in different locations.

Practice this interview out loud.

Offer builds a real interview for this exact role at Trinity Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Trinity Health.

Employment Type: Full time Shift: Day Shift Description: The Manager of Therapy Services at MacNeal Hospital facilitates, promotes and models a leadership philosophy and style consistent with Loyola University Health System. They work with the department director to define and implement the vision, mission, and strategic plan for integrated rehabilitation services. They understand and integrate into the delivery of care at MacNeal Hospital the needs of patients requiring physical therapy, occupational therapy, speech language pathology, and other rehabilitative services. They work with department director to expand existing programs or design new service initiatives to meet the changing needs of the patient population served. The Manager of Therapy actively supports and embodies continuous quality improvement and exemplary customer relations. They are responsible for staff management in all programs and sites and provides a work environment conducive to attaining department goals. Position responsibilities: Operations: Oversees program implementation to assure defined outcomes. Assures high quality, efficient and timely patient care. Approves policies and procedures for all areas of responsibility. Assures timely and complete patient registration and billing. Planning and development: Develops with the support of the program director the strategic plan for Rehabilitation Services on an annual basis. Assumes responsibility for the subsequent business planning and implementation of this plan. Accountable for the achievement of strategic outcomes of the plan. Personnel Management: Assures appropriate hiring, discipline and discharge of subordinate personnel. Assures timely and even-handed performance evaluations. Assures appropriate orientation and training, including discipline-specific competency. Communications: Fosters relationships across disciplines, functions, and program areas within Rehabilitation Services. Facilitates collaborative partnerships with physicians. Fosters relationships within the Loyola University Health System Represents Rehabilitation Services in a variety of hospital, network and or community teams, task forces, and/or committees. Quality Assurance, Monitoring, and Reporting: Develop strategic plan for quality assurance/improvement initiatives appropriate to each program area. Develops and monitors benchmarking activities. Financial Management. Develops and administers a departmental budget which provides for the attainment of approved goals. Creates budgets for all new programs. Coordinates capital budget requests, allocations, expenditures and acquisitions. Training and Compliance: Accountable for meeting relevant regulation requirements throughout Rehabilitation Services. Keeps current and facilitates staff education and growth related to trends in rehabilitation services. Requirements: • Bachelor's degree in Physical Therapy, Occupational Therapy, or Speech Language. Master's degree preferred. • 6-10 years of previous job-related experience. • 3+ years of experience in acute care/outpatient hospital setting with increased responsibilities and performance. • 3-5 years of managerial experience. Licensure/Certifications required: • Licensed Physical Therapist OR Licensed/Certficate of Clinical Competency in Speech Language Pathology (SLP/CCC) OR Licensed/Registered Occupational Therapist Compensation: Pay range: $96,782- $159,702 Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles. Benefits: Click or copy URL to your browser www.trinity-health.org/sites/default/files/my-benefits/Health-and-Wellbeing/Compliance/Illinois-Transparency-Law/Trinity-Health-Summary-of-Benefits-Illinois-Job-Req-Discloser-Law.pdf Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Apply at Trinity Health