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Manager, Supplier Quality Engineering

ZOLL Medical · Deerfield, WI · $120,000–$145,000 a year

Posted Jul 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you led a team of supplier quality engineers. How did you set priorities when every supplier issue felt urgent?

What they are checking: Whether they can direct a team by risk and impact instead of reacting to whoever is loudest.

Tell me about a supplier relationship that was going badly. How did you turn it around, or decide to move on?

What they are checking: Whether they can hold suppliers accountable while keeping a working relationship that still delivers parts.

Tell me about a time a supplier change slipped through without notification. What did you put in place afterward?

What they are checking: Whether they learn from escapes by fixing the system, like change notification agreements, not just the single event.

What would you do

A critical AED component supplier sends a lot that fails incoming inspection, and production needs it this week. What do you do?

What they are checking: Whether they protect patient safety and compliance while still working with Procurement and Manufacturing on supply.

Procurement wants to qualify a cheaper supplier quickly to hit a cost target. How do you work with them?

What they are checking: Whether they can partner with Procurement on cost without letting qualification steps get skipped.

One of your engineers is strong technically but keeps letting supplier actions go overdue. How do you handle it?

What they are checking: Whether they coach directly on follow-through instead of quietly absorbing the work themselves.

This role is on site in Deerfield, Wisconsin, with suppliers that may be far away. How do you manage suppliers you rarely see in person?

What they are checking: Whether they can build oversight through data, clear requirements and planned visits rather than relying on proximity.

About the work

Walk me through how you run a supplier corrective action from the first nonconformance to closing it out.

What they are checking: Whether they drive real root cause and verify effectiveness instead of accepting a paper fix from the supplier.

How do you decide which suppliers need an on-site audit and which can be managed through data and surveillance?

What they are checking: Whether they use a risk-based approach that matches effort to component criticality and supplier history.

What parts of ISO 13485 and FDA quality system requirements matter most for supplier controls, in your experience?

What they are checking: Whether they know the regulatory basis for purchasing controls well enough to defend the program in an audit.

How would you measure whether the supplier quality program is actually getting better over a year?

What they are checking: Whether they track meaningful metrics like escapes, scorecards and corrective action cycle time rather than activity counts.

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The full job description

As published by ZOLL Medical.

Acute Care Technology At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won’t just have a job. You'll have a career—and a purpose. Join our team. It’s a great time to be a part of ZOLL! Due to the on‑site requirements of this position, applicants are expected to reside within a reasonable commuting distance of the designated work location (Deerfield, WI). Job Summary Based on management priorities and objectives, lead the activities of assigned Supplier Quality Engineers. Support activities relating to the management of ZOLL's Supplier Quality program with routine interface with suppliers. Assist the Procurement, Quality Assurance and Manufacturing departments with issues relating to supplier certification and/or quality. Pursue the development and use of quality metrics and processes to assure suppliers are managed for continuous process and yield improvement. Essential Functions • Manage assigned Supplier Quality Engineering staff to assure that work gets completed in a timely manner that suppliers are managed to obtain acceptable performance and that reported quality issues are corrected at their root cause. Assess performance on a continuous basis providing mentoring and training as needed to support acceptable performance. • Complete yearly performance reviews including reviewing employee activity, meeting set goals, establishing new goals/objectives aligning with managements direction and reviewing these with employee to assure they understand performance requirements. Employee career development and mentoring • Daily support for issues arising in purchasing, incoming inspection and in Conduct investigations on end of life, brokered part qualification and reported supplier defects to root cause and implementation of corrective action • Manage suppliers thru the review of supplier performance data, communication of supplier performance with supplier, driving improvements in supplier's delivered quality, review and validation of supplier proposed changes and completion of supplier improvement audits as needed • Support the New Product Introduction, Cost Reduction, and part resourcing activities thru the management of assigned resources and superior scheduling and prioritization. Ensure that the identification, assessment and qualification of new vendors are completed as needed • Execute SQE strategy and deploy processes and records that are compliant with company and FDA requirements both at ZOLL and at ZOLL's supply base. Identify improvement opportunities in SQE processes and implement appropriate action to implement process change. Support audits as needed • Report to management the status and activity of the supplier quality function including receiving quality and supplier performance information Required/Preferred Education and Experience • Bachelor's Degree in engineering or other technical discipline or 10+ years’ experience as a Supplier Quality Engineer with supervisory experience • MBA a plus but not required • Minimum of 7 years’ experience in a Supplier Quality Engineering role. Experience with demonstrated improvement of supplier quality and a strong background in auditing • Minimum of 5 years managerial experience in technical management • CMQ/OE, CQA ASQ certification preferred. • CQE ASQ certification preferred. Knowledge, Skills and Abilities • Working knowledge of manufacturing process (PCB fabrication and assembly, injection molding, machining) • Strong background in product structure, BOMs and MRP systems desired • Strong background with IS09001/13485, Lean Manufacturing and Six Sigma desired • Proficient in common PC based applications (MS Word, Excel, Access, PowerPoint, Project, Smartsheets) • Familiarity with FDA QSR documentation requirements a plus • Experience with global supplier sourcing • Strong validation background in devices in the medical, automotive, or military field Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Standing - Occasionally • Walking - Occasionally • Sitting - Frequently • Talking - Occasionally • Hearing - Occasionally • Repetitive Motions - Frequently ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. The annual salary for this position is: $120,000.00 to $145,000.00 This position is eligible for an annual bonus in accordance with the company's bonus plan. Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com . Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Apply at ZOLL Medical