Jobs › Shirley Ryan AbilityLab

Manager, Payor Analytics & Reimbursement

Shirley Ryan AbilityLab · Chicago, IL · $95,500–$158,600 a year · Full time

Posted Jul 8, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you found a payer underpaying claims. What did you do?

What they are checking: Whether they use contract analytics to recover money and fix the root cause, not just report it.

Where have you identified revenue growth from a change in regulations?

What they are checking: Proactive thinking about regulatory change as an opportunity, which the posting asks for directly.

How do you lead and develop analysts while still being the hands-on expert yourself?

What they are checking: Whether they can grow a team rather than doing all the hard work themselves.

What would you do

The contracting team is about to renegotiate with a major commercial payer. What analysis would you give them?

What they are checking: Ability to model rate scenarios, volume and payer mix so negotiators know what a proposed deal is really worth.

How do you explain a complex reimbursement concept to a senior leader with five minutes?

What they are checking: Ability to serve as the expert advisor the posting describes by making complex topics simple and decision-ready.

How do you partner with Revenue Cycle Operations when your analysis shows a problem in their process?

What they are checking: Collaboration across departments without making operations leaders feel blamed.

About the work

Walk me through how you prepare and submit a Medicare cost report for a hospital. Where do things usually go wrong?

What they are checking: Real hands-on cost report experience, including the schedules, allocations and settlement issues that cause trouble.

How does inpatient rehab facility payment under Medicare work, and what drives the payment for a case?

What they are checking: Whether they understand IRF PPS, case-mix groups and the factors that move reimbursement in rehab.

A proposed federal rule would change rehab payment next year. How would you model the impact for senior leadership?

What they are checking: Whether they can build a clear forward-looking model and explain assumptions and risks to executives.

How do you make sure accounts receivable is properly valued, including contractual allowances and bad debt?

What they are checking: Accounting rigor on reserves, which affects the accuracy of the hospital's financial statements.

How does Medicaid reimbursement and cost reporting differ from Medicare, especially in Illinois?

What they are checking: Breadth across government payers and awareness that state Medicaid programs have their own rules.

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The full job description

As published by Shirley Ryan AbilityLab.

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together. Job Description Summary The Manager, Reimbursement and Payor Analytics will serve as an expert to senior leadership on all reimbursement methodologies and trends. The Manager will partner with Revenue Cycle Operations leadership to provide financial and analytic support and ensure proper accounting of accounts receivables. They will lead payor analytics for the contracting team and develop and maintain financial models related to potential changes in federal programs or managed care. Proactively identifies opportunities for revenue growth based on changing regulations. The Manager will play a lead role in the preparation, submission, and management of Medicare and Medicaid cost reports for the hospital. The Manager, Reimbursement and Payor Analytics will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Manager, Reimbursement and Payor Analytics will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence) while fulfilling job duties. Job Description The Manager, Reimbursement and Payor Analytics will: • Serve as central connection point between Finance, Accounting, and Revenue Cycle leadership • Work with Finance leadership to develop and implement of reimbursement strategies across all payor types including Medicare, Medicaid, and commercial insurance • Monitor legislative and regulatory changes affecting Medicare/Medicaid reimbursement, model and communicate expected impact, and implement necessary strategies • Through partnership with a third party, generate and analyze detailed AR reports using RCA software to identify trends, bottlenecks, and manage the net AR month end accounting close process • Play key role in the development, review, and submission of annual Medicare/Medicaid cost reports, ensuring accuracy and compliance with CMS guidelines and regulations • Coordinate with external auditors during Medicare/Medicaid audits and respond to audit findings • Partner with Revenue Cycle leadership to implement and manage Medicare bad debt policy and procedures. • Analyze KPIs for accounts receivable, bad debt, denials, and collection rates • Provide financial & strategic support in payor contract negotiations to optimize payment terms • Assist in the review of annual CDM price increase process • Provide reimbursement expertise in strategic financial modeling (new partnerships, expansion, etc.) • Present complex financial information to senior leadership and provide strategic recommendations Reporting Relationships • Reports to Vice President, Financial & Strategic Insight Knowledge, Skills & Abilities Required • Bachelor's degree in Healthcare Administration, Finance, or related field • Master's degree in related field and/or CPA preferred • Background in hospital financial operations with 5+ years of healthcare experience, with at least 2 of those years in a reimbursement role being strongly preferred; advanced degrees and/or specific relevant experience can substitute for total years of experience. • Working knowledge of CMS regulations, cost reporting principles, and healthcare reimbursement methodologies • Working knowledge of the full Revenue Cycle process and implications on net revenue and accounts receivable valuation • Familiarity with healthcare billing and coding practices and technologies • Experience in Medicare Cost Report preparation and review preferred • Experience with RCA or similar software for AR accounting and analysis preferred • Strong understanding of hospital operations and healthcare financial management • Experience with electronic health record (EHR) systems • Excellent analytical and problem-solving abilities • Strong interpersonal and negotiation skills • Ability to communicate effectively and work collaboratively with all levels of the organization • Full understanding of accounting principles relating to revenue and accounts receivable • Ability to manage multiple priorities in a fast-paced environment Working Conditions • Normal office environment with little or no exposure to dust or extreme temperature. • Hybrid work schedule The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Pay and Benefits*: Pay Range: $95,500.00 - $158,600.00 Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits *Benefits and benefits’ eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role. Equal Employment Opportunity Employer Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law. EEO is the Law | EEO is the Law - Know Your Rights | View our Full Policy Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.

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