JobsAdvocate Health

Manager of ICU/RRT

Advocate Health · Chicago, IL

Posted Aug 26, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about your background managing an ICU or a Rapid Response Team. What size unit and staff were you responsible for?

whether the candidate's scope of prior management experience matches the demands of a full ICU/RRT unit

Tell me about a time you had to manage a unit budget that was over target. What did you do?

financial accountability and ability to justify variances rather than just react to them

Tell me about a time you had to discipline or terminate a direct report. How did you handle it and what was the outcome?

comfort with difficult personnel decisions and adherence to proper process

Describe a time you had low associate satisfaction scores on a unit you managed. What did you find out and what did you change?

whether the candidate uses data to drive retention efforts rather than guessing at fixes

How do you approach mentoring a new charge nurse or clinical lead so they're ready to take on more responsibility?

investment in succession planning and staff development beyond day-to-day supervision

Tell me about a time you disagreed with a physician or another department leader over patient care decisions. How did you resolve it?

ability to hold clinical ground while maintaining a collaborative relationship across disciplines

Technical

How do you approach a Performance Improvement project from identifying the problem to showing measurable results?

familiarity with structured PI methodology and data-driven follow-through, not just good intentions

How do you stay current on regulatory requirements from IDPH, CMS, and accrediting bodies, and how do you translate that into unit-level compliance?

working knowledge of the regulatory landscape governing an ICU and how it's operationalized on the floor

Walk me through how you would prepare your unit for a stroke certification survey or similar accreditation visit.

hands-on experience with survey readiness and stroke program requirements specifically called out in this posting

How would you go about identifying inventory or supply cost issues on your unit and correcting them without hurting patient care?

operational cost management skills specific to a critical care unit's supply chain

Situational

Walk me through how you built or managed a nurse staffing plan for a critical care unit, including how you handled call-offs or a sudden spike in acuity.

practical grasp of staffing methodology and real-time problem solving under census or acuity swings

A staff nurse comes to you with a complaint about a physician's behavior during a code. How do you handle it in the moment and afterward?

conflict management skills and understanding of escalation channels involving medical staff

You get a call at 2 a.m. that the ICU is over capacity and short-staffed. Walk me through what you do.

comfort with 24-hour accountability and decision-making under pressure outside normal hours

Practice this interview out loud.

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Practice this out loud

The full job description

As published by Advocate Health.

Department: 34516 Advocate Trinity Hospital - Critical Care: ICU Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Full-Time Pay Range: $51.05 - $76.60 Major Responsibilities: Planning, management, implementation and evaluation of operations/services to ensure quality, efficiency and cost effectiveness. 1)Participates in short and long term planning. Analyzes and plans for the needs of the area. 2)Establishes staffing requirements. Plans for the appropriate utilization of human resources. 3)Monitors quality of patient care and patient satisfaction; oversees implementation of measures to improve both. 4)Facilitates care delivery in conjunction with the patient focused model. 5)Supports and facilitates case management practice in conjunction with Advocate Trinity Hospital protocols. 6)Develops and implements policies and procedures to assure effective and efficient operations consistent with Trinity/Advocate Health Care philosophy, policies, and procedures. 7)Ensures compliance with all regulatory agency standards, i.e., federal, state, city, Accrediting Organization, IDPH, and all hospital policies and procedures. 8)Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives. 9)Develops and incorporates Performance Improvement projects. 10)Ensures that standards of practice are developed, implemented, and evaluated in conjunction with monitoring and evaluation activities within the area. 11. Conducts special projects and studies related to area activities, goals or objectives. 12. Assumes 24 hour responsibility for assigned areas of operation. 13. Assumes responsibility for divisional coverage as necessary. Preparation and administration of budgets to ensure adequate personnel, Facilities, and supplies. 1)Plans and administers an annual budget, and monitors budgetary expenditures, reports and justifies variances on an ongoing basis. 2)Assures efficient utilization of staff, supplies maintained in the area. 3)Identifies inventory levels and costs of supplies maintained in the area. 4)Develops new and expanding program proposals with cost/budget implications. 5)Completes forecasting for upcoming and long-term budgets 6)Develops major equipment purchase proposals. 7)Assists with the development of feasibility studies. Responsible for the selection, development, motivation and evaluation of staff. 1)Recruits, selects, mentors and motivates direct reports to achieve departmental, professional and personal goals and objectives. 2)Ensures that all staff is evaluated and performance reviews are completed in a timely manner. 3)Coordinates recruitment activities. Facilitate and promote retention strategies. 4)Assesses educational needs of the staff and facilities education opportunities. 5)Assists individuals with identifying professional goals and provides opportunities to achieve those goals. 6)Ensures an adequate orientation program for staff. 7)Implements and coordinates disciplinary procedures. 8)Monitors and facilitates the resolution of performance and/or other employee relations issues. 9)Facilitates staff meetings relating to unit, divisional, hospital and corporate activities. 10)Ensures Associate Satisfaction issues are addressed Maintenance of effective working relationships with internal and external contacts. 2)Participates in Committees (Program Evaluation, Customer Service, Clinical Operations). 3)Actively participates in hospital committees and projects (PI projects, hospital projects, etc.) 4)Networks with peers to assure that administrative and clinical standards integrate with department and hospital services. 5)Networks with professionals at other health care facilities for clinical standards. 6)Coordinates activities with various other hospital departments to ensure patient satisfaction as well as cost-effectiveness. 7)Provide support for patient/family and/or significant other in adjustment to disability. 8)Demonstrate compliance with professional ethical codes of conduct and the Advocate Ethical Code of Conduct Policy and Procedure. 1)Collaborates with physicians, management and other health care professionals to assure delivery of quality care, patient satisfaction and continual use of area service. Responsible for personal and professional growth and development. 1)Keeps abreast of current standards of care via literature, educational events, internal and external resources and internal/external networking. 2)Maintains memberships in professional and community organizations. 3)Participates in activities to enhance professional growth by involvement in professional organizations and continuing education. 4) Completes required contact hours based on FTE status within timeframe. Licensure: Nurse, Registered (RN) Education/Experience Required: Bachelors degree requirement (BA, BS, BSN, etc.) 3-5 years of previous management experience Basic computer skills Will maintain stroke educational requirements Knowledge, Skills & Abilities Required: Understand and applies Trinity philosophy Ability to live the values of Trinity Hospital Appropriate clinical skills Ability to cooperate well with others Basic management skills Knowledge of computer software applications Current Licensure in State of Illinois CPR certification Physical Requirements and Working Conditions: Ability to travel throughout the Advocate service area. Flexible hours. Resilience and flexibility to deal with a changing environment. Ability to work under stressful conditions and in difficult situations. May be exposed to hazardous materials and life-threatening diseases. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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